As HR Manager, you’ll make sure our employees are enabled and empowered through HR programmes in your hotel. You’ll also promote a positive team culture while ensuring our colleagues deliver a guest experience that is unique and brings the brand to life.

YOUR DAY TO DAY ​

• Create programmes to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey ​
• Educate and train managers on HR disciplines to foster productivity and enhance performance ​
• Welcome and conduct new team member orientation ​
• Oversee maintenance of accurate and up-to-date personnel files and records for all employees ​
• Ensure hotel or company hiring standards and applicable laws and regulations are followed ​
• Help create the Human Resources department budget and control expenses ​
• Monitor staffing to manage costs ​
• ​Develop creative ways to inspire and motivate team members to provide guests with a unique experience ​
• Make time to interact with guests to hear feedback and build relationships to understand how team members can increase guest satisfaction ​
• Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience

WHAT WE CAN EXPECT FROM YOU

• Australian legislations, awards and NES knowledge and related work experience
• Minimum two-year experience as HR professional in a large, busy, luxury hotel/hospitality environment
• Possess excellent verbal and written communication and MS office skills, and attention to detail
• Bachelor’s degree in Human Resources or Business Administration

WHAT YOU CAN EXPECT FROM US:

• We give our people everything they need to succeed. You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey including:
• Complimentary membership to our hotel Gym: Fit Collective
• Paid birthday leave and proactive health days
• Free dry cleaning
• Phone Allowance
• Popular hotel perks and discounts on our partner platform, and some of the best employee discounts across our IHG Hotels

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds,