We’re looking for an enthusiastic and motivated Business Development Manager to join our team at Crowne Plaza Hawkesbury Valley. You’ll support the Director of Sales in managing MICE bookings and driving business growth. This role offers a fantastic opportunity to develop your career by working on strategic sales, building client relationships, and generating revenue in a dynamic, fast-paced environment.

Crowne Plaza Hawkesbury Valley is located just 45 minutes from Sydney, nestled at the foothills of the Blue Mountains and the banks of the historic Hawkesbury River, set amongst 8 hectares of beautifully landscaped gardens. Featuring over 100 newly refurbished guest rooms, two restaurants, dedicated conference and event spaces, and the only Villa Thalgo Day Spa in Australia, it’s the ideal destination for group getaways, romantic retreats, weddings, and conferences.

We are looking for a passionate individual to join us full-time and drive our business development efforts.

A Little Taste of Your Day-to-Day

• Manage MICE bookings from sourcing new business to converting leads, acting as the liaison between customers and the hotel in the sales stage.
• Ensure high-quality MICE product delivery, design offerings to improve the customer experience, and maximise revenue and profit.
• Support sales initiatives with site inspections, client entertainment, and familiarisations as part of the sales and marketing plan.
• Develop and maintain relationships with key decision-makers, meeting planners, event organizers, and other influencers within the MICE industry.
• Monitor progress towards KPIs and adjust actions as necessary, ensuring continued growth in business development.
• Participate in telemarketing activities, including cold calling, to increase visibility and revenue.
• Provide creative input to product development and new revenue opportunities.

What We Need From You

• A minimum of 2 years of experience in a sales role, with a proven track record of success in converting leads and driving business growth.
• Strong strategic and tactical thinking, with the ability to develop and execute sales plans and achieve performance targets.
• Excellent communication and presentation skills, with a proactive approach to building relationships with clients and stakeholders.
• A flexible work approach, with the ability to adapt to changing business needs and priorities.
• Strong organisational and time-management skills to manage multiple projects and deadlines effectively.
• A solid understanding of hotel operations, including revenue management, and the ability to contribute to the overall business plan.
• Full Australian work rights.
• Open to being flexible in hours and approach to adapt to the dynamic needs of the role and business.

What You Can Expect From Us

We provide everything you need to succeed. From a competitive salary that rewards your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts at IHG properties worldwide and exceptional training in the business.

At IHG, we celebrate diversity and inclusivity. Our mission is to create inclusive teams where everyone feels welcome, valued, and supported. We promote a culture of trust and respect, always encouraging colleagues to bring their whole selves to work.

IHG offers equal employment opportunities to all applicants and employees, irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We’re committed to supporting the wellbeing of our colleagues through the myWellbeing framework, focusing on your health, lifestyle, and workplace.