Under the general direction of the Director of F& B, and within the limited of established InterContinental Hotels Group and local hotel policies and procedures, ensure the smooth conduct of the shift through customer focused service delivery and effective staff supervision.

Every day is different, but you’ll mostly be:

• Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues
• Train colleagues to make sure they deliver with compliance and to the standards we expect
• Recommend or initiate any HR elated actions where needed
• Make sure all food and beverage equipment is in operational condition and regularly cleaned
• Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs
• Monitor budget and control expenses with a focus on food, beverage and labour costs
• Working with the catering office, identify additional sales opportunities to enhance revenue
• Drive promotions that deliver great dining experiences for guests at a good value
• Make sure credit and financial transactions are handled in a secure manner

What We need from you:

• Availability across a 7 day roster in particular PM shifts
• 1 years’ experience in a full-time F& B role, preferably in a hotel or luxury restaurant environment and specialising.
• Excellent communication skills, attention to detail, enthusiasm to learn new things and above all, a can-do attitude.
• Proficiency in delivering a seamless experience to customers
• Willingness to support and mentor junior staff as necessary.
• Eligibility to live and work in Australia.

What you can expect from us:

We give our people everything they need to succeed. You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey including:

• Complimentary membership to our hotel Gym: Fit Collective
• Paid birthday leave and proactive health days
• Popular hotel perks and discounts on our partner platform, and some of the best employee discounts across our IHG Hotels for accommodation, food and beverage! and
• Staff parking discount.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are proud to be part of the team at InterContinental Sydney Double Bay, and we know you will be too!

So, join us and you’ll become part of our ever-growing global family