Rydges is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.

Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests. Join our team of local heroes dedicated to enhancing every guest’s stay.

Located in the heart of Australia’s premier wine region, situated across an enormous slice of pristine countryside. Rydges Resort Hunter Valley is a vibrant 418-room resort with a mix of hotel rooms and outside villas. The resort is a sprawling playground in the heart of wine country, where's there's something special for everyone.

2025 Hunter Valley Legends Awards
Hunter Valley Accommodation Operator of the Year

About the Role:
The Venue Manager plays a pivotal role in ensuring the smooth and efficient operation of our laid back but lively, Lovedale Bar + Grill, Pool Bar and in room dining Services. You will be responsible for overseeing daily operations, maintaining ambitious standards of service, and contributing to the overall success and profitability of the business.

Key Accountabilities

• Manage day-to-day restaurant or venue operations, including staff scheduling, inventory management, and quality control
• Ensure compliance with health and safety regulations, as well as company policies and procedures
• Uphold and enhance the venue's reputation for excellence in food, service, and ambiance
• Ensure an exceptional guest experience by consistently delivering outstanding customer service
• Address customer feedback and concerns promptly and professionally
• Implement strategies to enhance customer satisfaction and loyalty
• Develop and manage budgets, controlling expenses while maximising revenue
• Monitor and analyse financial performance, identifying opportunities for cost savings and revenue growth
• Implement pricing and menu strategies to optimise profitability
• Recruit, train, and motivate a team of dedicated staff members, including servers, chefs, bartenders, and support staff
• Foster a positive and collaborative work environment, promoting teamwork and professional growth
• Plan and execute special events, promotions, and marketing initiatives to attract and retain customers
• Collaborate with the marketing team to create and implement marketing campaigns that drive business growth
• Generate regular reports on key performance indicators and present findings to senior management
• Utilize data and feedback to make informed decisions and improvements
• Oversee inventory levels and procurement of food, beverages, and supplies
• Manage vendor relationships and negotiate contracts to ensure favourable terms
  
  

Skills & Experience

• Proven experience as a Hospitality Industry Manager or in a similar role
• Advanced Licensee Qualification or General Manager Certificate would be favourable
• Proven understanding of food and beverage service industry
• Proven understanding of rostering, budget and cost control.

Benefits & Perks

• Incredible team member discounts from your first day on-the-job
• 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more
• Awesome winter and summer savings and discounts at Thredbo
• Rapid career growth opportunities through our EVT network
• Local community involvement, volunteering and charitable giving
• Australia and NZ’s largest and most diverse experiences company

Join Rydges and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.