Rydges Resort Hunter Valley is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.

About EVT:
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests. Join our team of local heroes dedicated to enhancing every guest’s stay.

Located in the heart of Australia’s premier wine region, situated across an enormous slice of pristine countryside. Rydges Resort Hunter Valley is a vibrant 418-room resort with a mix of hotel rooms and outside villas. The resort is a sprawling playground in the heart of wine country, where's there's something special for everyone. Complete with our Adults Only Haven pool & our main hotel pool plus heated Kids Water Park.

2025 Hunter Valley Legends Awards
Hunter Valley Accommodation Operator of the Year

About the role:
An exceptional opportunity awaits to join our team as a Full-time Pool Technician Handyperson.
To perform routine maintenance, repair, and upkeep of the hotel’s infrastructure and swimming pool & spa facilities. This role combines general maintenance responsibilities with the specialised care of pools, spas, and associated equipment, ensuring safety, cleanliness, and compliance at all times.
Keeping our resort looking great is paramount to our guest’s experience. Your responsibilities as a Pool Technician Handyperson, you’ll keep everything looking sharp and fresh! Whether it’s doing routine pool, spa & room maintenance checks, painting touchups, or just fixing anything that may go wrong in a busy hotel resort. Your problem-solving skills and keen attention to detail will ensure our 100+ acre resort remains in top condition. You’ll be well groomed, organised, proactive, and take pride in delivering quality results that support both our team and our guests

We're looking for someone who’s not only detail-oriented and self-motivated but also a strong communicator who works well within a team. The flexibility in the roster is important to work across 7 days including public holidays, as well as the ability to take initiative and work unsupervised. Having a high standard of grooming and being able to pitch in and support your teammates is a nice touch, too. Having a driver's license to operate hotel vehicles (like buggies) means you might be doing some maintenance in our outdoor hotel villas or transporting items around the resort, which adds a bit of variety to the job.
• Anticipate and attend to the guest’s needs and desires immediately.
• Offer a warm and friendly salutation to hotel guests as they enter and depart from the Hotel.
• Perform all duties as directed by the Maintenance Manager or their designated replacement.
• Collaborate with other maintenance team members and be responsible for quality and timeliness of work.
• Take initiative in all aspects of the Engineering Department and Hotel operations.
• Perform tasks according to the established hotel maintenance checklist and scheduled preventative programs.
• Carry out requests from the Work Request System or verbal direction from supervisors/managers.
• Respond to and resolve inter-departmental and guest maintenance requests. Escalate technical faults when needed and follow up to ensure resolution.
• Work on a rotating basis as the Shift Operator and complete all opening and closing duties.
• Maintain accurate logs of all defects, maintenance activities, and pool chemical records.
• Communicate all urgent and/or safety-related issues to the Maintenance Manager.
• Assist other departments when required, always maintaining clear communication and teamwork.
• Ensure all public and guest areas are safe and that equipment is functional at all times.
• Comply with all hotel operational and safety policies, including WH& S guidelines.
• Maintain a clean and safe working environment and a professional personal appearance.
• Participate in scheduled training, meetings, and all hotel compliance programs.

Swimming Pool & Spa Responsibilities
• Conduct routine maintenance and repairs on pools, spas, and related equipment (pumps, filters, heaters, etc.).
• Test and adjust pool water to maintain correct chemical balance and comply with health and safety standards.
• Skim debris, vacuum pool floors, brush walls, and clean pool surrounds to maintain water clarity and cleanliness.
• Inspect and troubleshoot pool systems, replacing faulty parts as needed.
• Safely handle, store, and transport hazardous chemicals in accordance with safety protocols.
• Keep clear and accurate records of water testing, chemical usage, and maintenance performed.
• Provide courteous and knowledgeable responses to guest enquiries regarding pool areas.
• Ensure all pool areas are compliant with regulatory health codes and hotel standards.

Skills and Experience:
• You'll have some experience as a handyperson
• You'll have previous technical experience within the pool & spa industry
• Highly advantageous - Consistent professional history of working in a hotel/resort environment or similar environments
• You'll be computer literate as will need to use our Preventative Maintenance Management System online
• You'll have the ability to communicate with people across all departments both verbally and in writing
• You'll have availability to work a 7-day roster which includes some evenings, weekends and public holidays & late finishes (7: 00pm) and on-call shifts as required
• You'll have a valid NSW driver's license to operate hotel vehicles including buggies
• You'll have full Australian working rights
• You'll follow Work Health & Safety procedures at all times

Benefits & perks
At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.
• Incredible team member discounts from your first day on-the-job
• 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more
• Awesome winter and summer savings and discounts at Thredbo
• Rapid career growth opportunities through our EVT network
• Local community involvement, volunteering and charitable giving
• Australia and NZ’s largest and most diverse experiences company

Join Rydges Resort Hunter Valley and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.