About EVT: The Harbour Rocks Hotel by Ode Hotels is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

The Independent Collection is a curated selection of hotels, each of which lives up to an exacting standard to offer travellers the best of luxury, elevated, urban, comfort and social experiences. While every hotel celebrates its own unique brand & experience, together the Independent Collection shares a passion for one-of-a-kind experiences, service and quality.

EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.

About Harbour Rocks Hotel:

Harbour Rocks Hotel is entering a bold new chapter! Our heritage-listed boutique hotel in the heart of The Rocks has been thoughtfully reimagined through a full refurbishment blending historic character with elevated comfort, warm design, and a more refined guest experience throughout.

We’re looking for passionate hospitality people to join our reopening team. The kind who notice the little things, remember the details, and genuinely enjoy creating moments guests talk about long after checkout. If you take pride in thoughtful service, love boutique hotels with personality, and know that true hospitality is never one-size-fits-all, you’ll feel right at home here.

Key Responsibilities

Leadership, Operations & Guest Experience

• Maintain a visible, hands-on presence across all outlets, leading service from the floor
• Take immediate ownership of service issues, guest feedback, and operational gaps
• Deliver a consistent, high-quality guest experience by managing ambiance, pacing, and service standards
• Adapt service style across multi-outlet environments (refined dining, casual, and events)

Commercial Performance & Revenue Growth

• Drive revenue through upselling, average spend, and beverage attachment
• Manage labour costs, rostering, and productivity in line with revenue
• Oversee stock control, cost management, and overall profitability

Beverage, Events & Activation

• Develop and maintain a profitable, low-waste beverage program
• Train teams to actively sell and confidently recommend food and drinks
• Execute activations and promotions (e.g. happy hour, seasonal events, key trading periods)
• Lead end-to-end event delivery, including planning, staffing, and coordination with the kitchen

Team Leadership, Systems & Compliance

• Build and lead a high-performing team focused on engagement, training, and retention
• Establish and enforce SOPs across service, bookings, and event execution
• Ensure compliance with WHS, food safety, and RSA standards
• Foster strong collaboration with key stakeholders (Head Chef, F& B Manager, Front Office)

Operational Setup & Continuous Improvement

• Support reopening or service evolution, including team structure, training, and service flow
• Identify gaps, solve problems in real time, and continuously improve operations and guest experience

What You’ll Bring

• 2+ years of previous experience in a similar role working in hotels, restaurants or multi-outlet venues.
• A strong beverage background with a solid knowledge on cocktail mixology and wines.
• The ability to write cocktail lists, a creative flair to design specials and signature drinks.
• Strategic in creating new ideas to drive revenue and guest spend.
• Build strong relationships with guests and key stakeholders.
• Great communication, team leadership and fostering a learning environment.
• Ability to lead from the front, drive an excellent team culture and develop staff.
• Strong financial acumen (e.g. P& L analysis, forecasting).
• A passion for hospitality, people focused and innovative thinking.

How You Work

• Daymaker ethos — no one’s too big for the small things.
• Inclusive leader — values diverse perspectives; builds belonging.
• Hands-on and non-hierarchical — leads from the front.
• Growth mindset — learns, shares, and levels up others.

Perks from Day One

As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.

• 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
• $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
• Seasonal perks at Thredbo.
• Rapid career growth across our hotel & entertainment network.
• Paid parental leave; community & volunteering opportunities.

Apply Now

Join Harbour Rocks Hotel and become an EVT experience creator, opportunity taker, the ultimate Daymaker.

Join and make a positive impact on our people, communities, and environment every day.

Send your CV and a short cover letter. We welcome applicants from all backgrounds and review applications as they come in - don’t wait! We can’t wait to see the places your career will go with EVT.

When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.