Director of Chaos - QT Sydney

Posted: Thursday, 12 March 2026
Valid Thru: Saturday, 11 April 2026
Index Requested on: 03/12/2026 02:39:22
Indexed on: 03/12/2026 02:39:22

Location: Sydney, NSW, 2000, AU

Industry: Hospitality & Leisure
Occupational Category: 43-4051.00 - Office and Administrative Support
Type of Employment: FULL_TIME

EVT is hiring!

Description:

About EVT: QT Sydney is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

QT Hotels & Resorts is EVT’s premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of ‘unexpected and unrequested’, with every guest engagement presenting an opportunity to delight, and every QT property inspired by local influence with signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged.

EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.


Key Responsibilities

  • To represent the face and style of the hotel to be able to offer an enticing, warm welcome to all guests entering QT.
  • To recognise and acknowledge our loyal guests and welcome new ones upon arrival.
  • To stay abreast of current trends, experiences and product knowledge to create a customised experience every time.
  • To present on shift impeccably groomed and looking your best at all times.
  • To perform according to best practice and procedural operations of the hotel.
  • To have a proactive mind-set in order to achieve success.
  • To assist in monitoring the health, safety and security of all guests /staff.
  • To offer efficient service to enable our guests to enter a world of design and architecture, art, fashion, food and beverage & entertainment.
  • To predict, plan and resolve any mishaps our guests may have, to ensure a 5-star experience provided.
  • To literally “direct” the guest through the “chaos” of service offerings including (but not limited to) valet service, porterage requirements, concierge expertise, room key pick-ups etc.
  • To be aware of VIP guests and their preferences and to ensure preparations are made.
  • To anticipate and exceed our guests’ desires at all times, igniting a sense of surprise and delight combined with inquisitive theatrical customer interaction.


What You’ll Bring

  • Communicate effectively and professionally with all staff & management regularly.
  • You are into what is cool for now and connect with the emotive and social drivers of visual presence. You have your own style going on that reflects the ‘inner you’ and love to ‘play the part’ and be part of the show.
  • Work together with trust and treat all guests and colleagues from all cultural groups with respect.


How You Work

  • Daymaker ethos — no one’s too big for the small things.
  • Hands-on and non-hierarchical — leads from the front.
  • Resilient and solutions-focused — stays calm, moves fast.
  • Growth mindset — learns, shares, and levels up others.


Perks from Day One

As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.

  • 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
  • $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
  • Seasonal perks at Thredbo.
  • Rapid career growth across our hotel & entertainment network.
  • Paid parental leave; community & volunteering opportunities.



Apply Now

Join QT Sydney and become an EVT experience creator, opportunity taker, the ultimate Daymaker.
Join and make a positive impact on our people, communities, and environment every day.
Send your CV and a short cover letter. We welcome applicants from all backgrounds and review applications as they come in - don’t wait! We can’t wait to see the places your career will go with EVT.

When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

Apply Now