Description

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

Work Shift (if applicable):
Shift 1 (United States of America)

Job Description:

Vitalant is seeking a Sales Support Specialist I dedicated to supporting our life-saving mission through donor recruitment and blood drive coordination. If you are customer-focused, results-driven, and inspired to make a meaningful impact, you'll find a career built on purpose, an organization created to care, and a team committed to leading-together.

Your impact as a Sales Support Specialist I is vital. Y ou will support team collection goals by assisting with donor recruitment efforts and engaging blood drive coordinators to maximize participation, with a strong emphasis on acquiring first-time donors. While this role does not typically carry individual collection goals, you may assume responsibility for a territory when providing extended coverage. You will also help maintain existing blood drive accounts and support opportunities for growth.

What to Expect

• Location: 2801 Rodeo Rd. Ste. C1-C2 Santa Fe, NM 87505
• Base Pay: $23.41- $26.86/ Hour
• Schedule: Monday through Friday 8: 30-5 but could vary with the occasional evening or early morning due to blood drive needs
• Bachelor's degree in a related field (Business, Marketing, Communications, Healthcare Administration), or an equivalent combination of education and experience
• Valid in-state driver's license required

Our comprehensive total rewards support you, your family, and your future with:

• Medical, dental, and vision insurance
• 401(k) with 5% company match
• Tuition assistance up to $5, 000 per year
• Free basic life and AD& D insurance
• Free short- and long-term disability insurance
• Paid time off
• Employee Resource Groups
• Recognition and perks

As a Sales Support Specialist I, you'll get to:

• Coordinate and support virtual and onsite blood drives in alignment with enterprise goals.
• Engage blood drive coordinators to increase donor participation and retention.
• Assist with donor recruitment initiatives, including outreach to first-time donors.
• Maintain accurate records and ensure data integrity using established systems.
• Support special projects and assist with training and onboarding of new and existing staff.
• Provide high-quality customer service to internal and external customers.
• Ensure compliance with internal SOPs, external regulations, and software usage standards.
• Collaborate with field teams and cross-functional partners to support operational success.

Location:
2801 Rodeo Road Suite C1-2 Santa Fe, NM 87507

Job Category:
Sales / Community Outreach

Contact Information: careers@vitalant.org

If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.