Posted:
Friday, 05 April 2024
Valid Thru:
Sunday, 05 May 2024
Index Requested on:
04/05/2024 19:25:19
Indexed on:
04/05/2024 19:25:19
Location: Albuquerque, NM, 87101, US
Industry:
Technology
Occupational Category:
15-0000.00 - Computer and Mathematics
Type of Employment: FULL_TIME
KeyLogic Systems is hiring!
Description:
Position: Mobile Device Support Technician
Location: Albuquerque, NM
Salary Range: $21.85 - $24.85 per hour
Clearance: Clearable to Q
KeyLogic is seeking a Mobile Support Technician to support the IT program at a major national laboratory.
You will provide end-user support with processes for managing and delivering services that are ITILĀ® conformant and resolve incidents, service requests, and problems associated with service failures or degradations that are related to hardware and software computing devices (including mobile equipment). Additionally, support multi-user rooms (e.g., Skype rooms, classrooms) and video and collaborative technologies.
Computer Field Services provide second-tier, desk-side computer support of computing hardware and software in NM, CA, D.C., and NV. Support is provided in both the unclassified and classified arenas, across the general campus, including in high-security buildings (HSBs).
The operating systems supported include approved and authorized versions of MS Windows, MacOS, and Linux (RHEL, Ubuntu). The hardware supported includes laptops, desktops, thin/zero clients running desktop-as-a-service (DaaS), virtual-desktop infrastructure, and associated peripheral devices.
Responsibilities:
Qualifications:
Desired:
Responsibilities:
Please review the job description.
Educational requirements:
Desired Skills:
See Job Description
Benefits:
Please see the job description for benefits.