Join our dynamic team as a Business Order Administration & Customer Service Professional! Be at the heart of our customer experience, managing critical order processing operations and ensuring seamless delivery of products to our valued clients.

What will you do?

• Oversee order processing workflows to guarantee timely and accurate delivery of services to customers
• Partner with sales and logistics teams to troubleshoot order issues and improve operational efficiency
• Track order status and keep customers and stakeholders informed with clear, proactive communication
• Review order processing data to spot trends, identify bottlenecks, and recommend actionable improvements
• Administrative tasks related but not limited to:
  • Booking orders into SAP
  • Updating Customer Relationship Management (CRM) system SalesForce.com
  • Using Microsoft SharePoint tool to manage order workload and route booking packages
  • Work with Delivery organization and factory contacts to expedite shipments, return material, resolve issues.
  • Take ownership and accountability for orders booked and issue resolution.
  • Respond to Collections questions when needed.
  • Creating monthly reporting for orders management.
  • Billing orders.
  • Participate in month end closing activities.

What skills and capabilities will make you successful?

• Customer-focused professional with strong communication skills, committed to delivering an excellent customer experience and building positive customer relationships.
• Experience managing orders, customer inquiries, inventory coordination, and ensuring accurate and timely order fulfillment.
• Strong problem-solving skills, attention to detail, and a proactive approach to identifying and resolving issues before they impact operations.
• Results-driven and adaptable, with the ability to manage multiple priorities effectively in a fast-paced environment while maintaining compliance and operational efficiency.

What's in it for you?

• Work with a supportive team that values precision, collaboration, and continuous improvement
• Gain hands-on experience in supply chain operations with opportunities to grow your expertise
• Contribute to projects that enhance customer satisfaction and operational performance
• Enjoy a role where your work makes a visible difference every day

What qualifications will make you successful for this role?

• Bachelor Degree in Administration, Finance or related field
• 1-3 years or related work experience, order management experience preferred
• Advanced English level is a must
• Proven ability to communicate/partner with other groups in the organization, ie Finance, Legal, Sales, Factory
• Team player; excellent verbal and written communication skills.
• Good Microsoft Excel skills
• Self-motivated to be a high performer with limited supervision

Let us learn about you! Apply today.

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It's more than just pay and benefits-it's a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we're here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.