Maintains responsibility for the administration, delivery operations, and optimization of enterprise learning programs, including instructor-led training (ILT), eLearning platforms, and external development solutions. Ensures a seamless, high-quality learning experience while applying a strong analytical mindset to measure effectiveness and design metrics dashboards that evaluate program impact and return on investment (ROI). Helps elevate learning from event-based delivery to data-informed capability building aligned to business priorities.

Major Responsibilities

Learning Program Administration:

• Owns the administration and operational facilitation of all instructor-led training (ILT), virtual sessions, and enterprise learning programs. Leads all phases of learning solutions, from the determination of options that meet business priorities, to the selection of delivery mechanisms, to the observation and analysis of how information is delivered. (20%)
• Supports the facilitation of programs, team integration, and assessment debriefs as needed. Understands how to best foster participation and conduct assessments. (5%)
• Oversees program logistics including establishing scheduling and timelines, invite lists and enrollment, communications, materials preparation, evaluations, and completion tracking. (20%)
• Serves as primary liaison for external learning vendors and consultants regarding the design, development, implementation, evaluation, and maintenance of learning solutions. Researches potential vendors and executes contract review process. Works with leadership to set deliverables, timelines, and quality standards. Performs check-ins and tracking to ensure vendor adherence to expectations. (15%)

Technology Resources and Metrics:

• Optimizes and oversees the learning management system (LMS) and other eLearning platforms, ensuring data integrity, reporting accuracy, and a seamless learner experience. Understands LMS functionality for the optimal delivery of learning solutions. Works with technical resources, as needed, for system upgrades and design projects. (5%)
• Designs and maintains a learning metrics dashboard tracking participation, engagement, satisfaction, knowledge application, and business impact. (5%)

Needs Analysis and Strategy:

• Partners with Human Resources (HR) and business leaders to ensure alignment between learning initiatives and organizational priorities. (10%)
• Establishes key performance indicators (KPIs) in conjunction with leadership team and monitors results to evaluate return on learning programs, including performance improvement and capability growth. (10%)

Learning Experience Enhancements:

• Continuously improves the employee learning experience through innovative, scalable learning solutions and data-driven enhancements. (10%)

Additional Responsibilities

• Conducts learning needs assessments in partnership with Human Resources Business Partners (HRBPs) and leaders.
• Supports development of facilitator guides, participant materials, and digital learning assets. Works with internal resources and/or external vendors on content and design.
• Applies evaluation methodologies (e.g., return on investment [ROI] frameworks) to measure effectiveness. Ensures that methodologies are standardized to best capture information from all learning programs.
• Researches emerging learning technologies and recommends improvements.
• Supports budget tracking and vendor invoice management.

Required Skills and Personal Qualifications

• BStrong analytical mindset with demonstrated ability to design dashboards and interpret learning data.
• Experience in measuring learning effectiveness and return on investment (ROI).
• Advanced proficiency in Excel and/or data visualization tools (e.g., Power BI, Tableau, human resources information system [HRIS] and/or learning management system [LMS] reporting tools).
• Experience in use of and understanding functionality of HRIS or other types of business administration software.
• Experience in administering LMS platforms and enterprise learning technologies Preferred
• Demonstrated experience in overseeing external vendors and consultants.
• Strong project management skills and ability to manage multiple initiatives simultaneously.
• Excellent written, verbal, and business communication skills.
• Ability to influence without authority and operate effectively in a matrixed environment.

Education/Experience Requirements: Bachelor's degree or HS Diploma and equivalent experience in lieu of degree with 6 to 8 years of learning and development, talent and development, or relevant human resources (HR) and/or training experience required.

• Master's Degree in adult learning or human resources (HR) preferred
• Certifications in adult learning, leadership development, succession, and/or coaching, Preferred

Work Environment

• Office Location: Camden, NJ apart of the Greater Philadelphia Area (Philly)
• Hybrid Role: Hybrid Role - Remote work 2 days per week (after 90 days) [Wednesdays & Fridays]
• Travel Required: 15%

Compensation: The recruiting base salary range for this full-time position is $85, 000- $100, 000 / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. Additionally, this role is bonus-eligible, with a target bonus percentage that provides an opportunity to earn even more based on your performance. (Internal Job Grade: P2)

WHY JOIN US? In addition to the competitive total compensation package and an incomparable culture, Subaru offers an amazing benefits package that includes:

Total Rewards & Benefits:

- Medical, Dental, Vision Plans

- Pension, Profit Sharing, and 401K Match Offerings

- 15 Vacation days, 5 Floating Holidays, 5 Sick days, and 9 Company Holidays

- Tuition Reimbursement Program: $15, 000 yearly benefit

- Vehicle Discount Programs

Learning & Development:

- Professional growth and development opportunities

- Direct partnership with senior leadership

- Formal Mentorship Program

- LinkedIn Learning License

Visit our careers landing page for additional information about our compensation and benefit programs.

More About Subaru

Love. It's what makes Subaru, Subaru®. As a leading auto brand in the US, we strive to be More Than a Car Company®. Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That's what we call our Subaru Love Promise®.

Subaru is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability. With a rich history dating back to 1953, Subaru has consistently pushed the boundaries of automotive engineering to deliver vehicles that offer not only exceptional performance but also a unique blend of utility and adventure.

Subaru's company culture is built on collaboration, diversity, and a shared passion for our product. We foster an inclusive environment that encourages employees to bring their unique perspectives and talents to the table. Our team members are driven by a common goal: to create exceptional vehicles that inspire and delight our customers.