Summary
Oversees the Field Safety Group (FSG) with responsibilities including the following areas:
• Safety recall and noncompliance recall reporting (Defect Information Reports [DIRs])
• Transportation Recall Enhancement, Accountability, and Documentation (TREAD) Act reporting (49 CFR Part 579)
• National Highway Traffic Safety Administration (NHTSA) investigations, including Preliminary Evaluations (PEs), Engineering Analyses (EAs), Standing General Order (SGO) reporting, and Office of Defects Investigation (ODI) inquiry responses

Supports, and in certain instances oversees, Subaru Canada, Inc. (SCI) during comparable activities related to Canadian regulations. Develops, maintains, and improves processes for potential safety defect topic identification.

Primary Responsibilities

Manages NHTSA 49 CFR Part 573 Compliance Activities
• Collaborates with Subaru Corporation (SBR) Quality Assurance (QA) Department to create draft Defect Information Reports (DIRs)
• Coordinates review and approval with Subaru stakeholder departments
• Submits finalized DIRs into the NHTSA recall portal
• Coordinates and facilitates Campaign Planning Meetings for each safety recall and service campaign following SBR committee decisions

Leads 49 CFR Part 579 (TREAD Act) Compliance Activities
• Oversees TREAD Specialist reporting responsibilities, including:
• Annual Substantially Similar Vehicle submissions
• Quarterly Aggregate, Death & Injury, and field report text submissions
• Monthly Manufacturer Communications submissions
• Drafts and submits Death & Injury inquiry responses
• Collaborates with SBR QA Department to create draft Foreign Recall Reports and submits finalized reports to NHTSA

Coordinates and Submits NHTSA ODI Investigation Responses
• Acts as the primary Subaru point of contact for NHTSA ODI investigations
• Collaborates with SBR QA Department to draft Information Request Letter responses
• Submits finalized responses to NHTSA

Leads NHTSA Standing General Order (SGO) Reporting
• Airbag Rupture Reporting:
• Monitors airbag rupture alert reporting
• Collaborates with SBR QA Department to create draft Airbag Rupture Reports
• Submits finalized Airbag Rupture Reports to NHTSA
• Advanced Driver‑Assistance Systems (ADAS) Reporting:
• Oversees daily monitoring of ADAS alert reporting
• Oversees monthly update reporting
• Drafts and submits finalized reports to the NHTSA SGO Portal

Supports Field Safety & Compliance (FSC) Manager Activities
• Supports, and in some instances leads, development of NHTSA ODI inquiry responses
• Supports presentations of Subaru's position to NHTSA representatives

Safety Defect Topic Identification
• Develops, maintains, and improves processes for identifying potential safety defect topics

Industry Group Participation
• Participates in field safety industry groups, including but not limited to:
• Automotive Alliance for Innovation (AAI) Early Warning Reporting (EWR) Working Group
• AAI Advanced Driver Assistance Systems (ADAS) Working Group
• AAI Recall Working Group
• Independent Testing Coalition
• Disseminates meeting summaries and key takeaways to relevant Subaru stakeholders

Supports Subaru Canada, Inc. (SCI)
• Supports and, in some instances, oversees SCI activities related to Canadian safety regulations

Additional Responsibilities

Part 512 Confidential Treatment Requests
• Creates and submits Part 512 Requests for Confidential Treatment related to primary responsibilities

Regulatory Monitoring
• Continuously monitors new safety regulations to understand regulatory implications

Industry Monitoring
• Continuously monitors other OEM safety recalls and NHTSA investigations for key insights

Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education
• Bachelor's Degree (Required)

Work Experience
• At least 8-10 years of relevant experience (Required)

Skills
• Ability to maintain strict confidentiality
• Strong proficiency with Microsoft Office and Subaru‑specific platforms (Oracle, NorthStar, TechShare, Subarunet)
• Data analytics capabilities and strong strategic thinking skills
• Ability to convert individual data reporting into concise narratives for external audiences
• Strong knowledge of NHTSA Office of Defects Investigation (ODI) processes and disposition
• Flexibility to adapt to changing regulatory and administrative initiatives
• Technical knowledge of Subaru vehicles (particularly the most recent fifteen model years), including active and passive safety technologies and defect analysis
• Strong knowledge of Subaru Corporation (SBR) quality systems and processes, including GM218 and FAST review processes
• Excellent strategic negotiation, communication, and presentation skills
• Ability to communicate effectively with Japanese staff (verbally, non‑verbally, and in writing) and accommodate Japanese business culture

Location

• Office Location: Pennsauken, NJ apart of the Greater Philadelphia Area (Philly)

• Hybrid Role: Hybrid Role - Remote work 2 days per week (after 90 days) [Wednesdays & Fridays]

Compensation: The recruiting base salary range for this full-time position is $95, 000 - $140, 000 per year, depending on skills, experience, and qualifications.

Subaru offers a comprehensive benefits package including:
• Medical, Dental, and Vision coverage
• Pension, Profit Sharing, and 401(k) match
• Paid time off, company holidays, floating holidays, and sick time
• Tuition Reimbursement Program
• Vehicle Discount Programs
Visit our Careers site to learn more about Subaru's total rewards and benefits.

About Subaru
LOVE. It's what makes Subaru, Subaru®. As a leading auto brand in the U.S., we strive to be More Than a Car Company®. Subaru believes in being a positive force in the communities in which we live and work-not just with donations, but through actions that set an example for others to follow. That's what we call our Subaru Love Promise®.
Subaru is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability. With a rich history dating back to 1953, Subaru continues to push the boundaries of automotive engineering to deliver vehicles that blend performance, utility, and adventure.
Our culture is built on collaboration, diversity, and a shared passion for our product. We foster an inclusive environment where team members are encouraged to bring their unique perspectives and expertise together to create exceptional experiences for our customers.