Customer Service/Locker Attendant - Smarte Carte at American Dream Mall - Part-Time

Customer Service/Locker Attendant - Smarte Carte at American Dream Mall Part-Time

$14.92 - $15.92 / hour

Hours will vary but approximately 10-20 hours per week as needed, working 1 hour before and 1 hour after WATER & THEME park hours.

Nights, Weekends, and Holiday availability are required

Schedule is subject to change due to special events or holiday traffic

BENEFITSfor Part-Time Hires

Smarte Carte Inc. offers for part-time employees Company Paid Sick Time, Matching 401k, Overtime and Holiday Overtime.

COMPANY BACKGROUND

Smarte Carte is a global provider of travel and leisure infrastructure solutions, serving major airports, transportation hubs, entertainment destinations, retail locations, resorts, and fitness centers across North America, Europe, the Middle East, and Asia-Pacific. For more than 50 years, we have partnered with over 3, 500 world-class venues to deliver convenient, reliable services used by millions of people each year.

Our portfolio includes luggage carts, smart locker systems, mobility rentals (ECVs, wheelchairs, and strollers), massage chairs, medallion collectibles, and a variety of guest and passenger services designed to enhance the visitor experience.

Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.

JOB DUTIES

Locker Attendants are responsible for assisting guests with locker rental; this includes assisting with the rental and operation of the lockers, answering questions, troubleshooting locker issues, etc. Other responsibilities include cleaning the lockers and locker areas, as well as assisting in other SmarteCarte equipment. Training will be provided for qualified candidates.

KEY RESPONSIBILITIES

• Assisting guests with locker rentals, answering questions, and enhancing their overall experience
• Maintain clean equipment
• Maintain policy and procedure expectations of the facility and Smarte Carte
• Maintain regular contact with Manager
• Maintain a safe working environment by ensuring all equipment is in good repair and working as designed
• Maintain a positive relationship with the facility management
• Other assignments as needed.

QUALIFICATIONS

• Excellent customer service skills
• Ability to work varied shifts
• Working knowledge of equipment (will train)
• Excellent verbal communication skills
• Maintain accurate records
• Responsible & mature work ethic; report for scheduled shift on-time and ready to work

PHYSICAL QUALIFICATIONS

• Lift 40 lbs. to waist height
• Push/Pull 75-100 lbs.
• Bend and stoop, walk and stand for long periods of time

Skills

Required

• Communication
• Cleaning
• Flexibility
• Attention to detail
• Time Management
• Prioritizing
• Customer Service

Behaviors

Required

• Team Player: Works well as a member of a group

Preferred

• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Required

• Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.