Job Title: Customs Brokerage Specialist

Job Location: Newark, NJ

The Entry Processor plays a critical role in managing the end to end transmission of import entries, ensuring full compliance with US CBP regulations and all applicable PGAs. This position demands exceptional accuracy and a service first mindset to facilitate the timely Customs and PGA release. The Entry Processor serves as a key point of contact for clients, outside forwarders, carriers and internal DHL product teams, resolving issues and maintaining service level expectations through proactive communication and process management.

Key Responsibilities

• Accurately enter and transmit all required shipment, Customs, and PGA data into the brokerage system
• Review and assess import documents to verify critical data elements for accuracy and completeness
• Identify and resolve Customs or PGA holds, entry discrepancies, and documentation issues promptly
• Provide entry status updates and resolve any processing delays in a timely manner
• Meet service level requirements in accordance with the client SOP
• Proactively work with Customs and PGA authorities to resolve entry issues
• Determine HTS codes based on client SOPs, the Parts Database, and guidance from management.
• Ensure full compliance with all relevant Customs laws, import regulations, and trade agreements
• Coordinate dispatch services when necessary
• Ensure A/R accuracy at both file and account levels to support correct client billing

Skills / Requirements:

• Minimum of 1-3 years of proven experience in Customs brokerage entry processing or a related Customs focused role, with recent hands on entry processing experience (preferably post ACE)
• Knowledge of Customs regulations, HTS classifications, and PGA requirements
• Understanding of import procedures, Customs clearance processes, and trade regulations
• Excellent communication skills, both written and verbal, with the ability to effectively engage with clients and regulatory authorities
• Highly detail-oriented and organized, with demonstrated ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.

Pay Range $24.04 - $30.64 (Based on Experience)