Team Lead, Enterprise Operations Channel Partners & Contract Operations

Posted: Wednesday, 23 April 2025
Valid Thru: Friday, 23 May 2025
Index Requested on: 04/23/2025 13:30:59
Indexed on: 04/23/2025 13:30:59

Location: Raritan, NJ, 08869, US

Industry: Advertising and Public Relations
Occupational Category: 41-4011.00 - Sales and Sales Related
Type of Employment: FULL_TIME

Johnson and Johnson is hiring!

Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https: //www.jnj.com

Job Function:

Sales Enablement

Job Sub Function:

Contract Administration and Management

Job Category:

People Leader

All Job Posting Locations:

Raritan, New Jersey, United States of America

Job Description:

Johnson & Johnson is currently seeking a Team Lead, Enterprise Operations (EO) Channel Partners & Contract Operations (CP& CO) to join our Enterprise Contract Management (ECM) Contract Operations team located in Raritan, NJ.

Are you interested in joining a diverse team delivering outstanding results to our customers? Apply now for this exciting opportunity!

ECM is an organization under JJHCS, Johnson & Johnson Health Care Systems Inc. (JJHCS), a member of Johnson & Johnson's Family of Companies, which serves as the Center of Excellence that delivers solutions for Commercial Healthcare, Government & Regulatory, Systems, Processes and Training, and Risk Mitigation & Governance.

The CP& CO team manages the development and maintenance of agreements with Distributors, Consolidated Service Centers (CSCs), Certified Kit Assemblers, Group Purchasing Organizations, and various other commercial agreements for the MedTech (MT) and Innovative Medicine (IM) sectors in partnership with Strategic Customer Groups (SCGs) and Supply Chain Customer Solutions.

The Team Lead is responsible for supporting the contracting needs (contract development and contract operations) for both MT and IM sectors. They will collaborate closely with key business stakeholders and field staff from the Operating Company (OpCo) to formulate contract strategies, ensuring that both the agreements and the relevant systems accurately represent the intended strategy. The Team Lead will oversee a team of Analysts and identify development opportunities that provide continued growth.

Key Responsibilities:

  • Provide leadership and oversight to a team of Analysts responsible for the successful implementation and day to day management of MedTech distribution and IM commercial contracts.
  • Provide direction to the Analysts and ensure all contract operations activities are completed timely and accurately in accordance with contractual obligations, internal/external audit, SOX, and JJHCS standards.
  • Support the performance and development process of direct reports.
  • Partner with management and OpCo stakeholders to develop contract documents in support of MT strategies.
  • Partner with Sr. Analysts to support contract strategist, develop amendment/notices, and communicate load direction to Analysts.
  • Demonstrate a customer service mentality, ability to learn, as well as demonstrate effective communication skills with an ability to make the complex simple.
  • Support key departmental projects by utilizing business knowledge, systems, good decision-making skills and project management skills.
  • Partner with cross-functional teams, including OpCo and field personnel, to provide a high level of customer service.
  • Transfer knowledge within the department, across departments and to Operating Companies, while understanding the impact of actions on processes across multiple business partners.
  • Understand the entire contracting continuum and demonstrate contracting skills when discussing new contract strategies that allow identification of up/down stream operational impact.
  • Troubleshoot problems of various complexities with limited supervision and demonstrate high levels of analytical and organizational skills, with the ability to understand systems and processes.
  • Additional duties include supporting ad hoc projects, conducting account analyses, validating system loads, and other related tasks.

Qualifications

Education: Minimum of Bachelor's degree required.

Experience and Skills:

Required:

  • Minimum four (4) years total overall business experience is required.
  • Experience collaborating and supporting multiple business franchises across sectors is required.
  • Proven ability to handle conflicting priorities while meeting/exceeding deadlines is required.
  • Experience with or a strong understanding of all phases of the contract continuum and business processes is required.
  • Experience with contract analytics (legal and business terms), data analytics, and presenting to leadership is required.
  • Proven ability to build and support strong, positive relationships with business partners is required.
  • Project management experience/skills is required.
  • Demonstrate strong written and verbal communication skills is required.
  • Proficient with Microsoft Office Suite, specifically Word, Excel, PowerPoint is required.

Preferred:

  • Minimum of two (2) years in contracting and/or experience developing, negotiating, and/or redlining contracts within the healthcare industry is strongly preferred.
  • Master’s degree, MBA or advance certification is preferred.
  • Experience in training, mentoring, and/or people management is preferred.
  • Experience with JJHCS contracting systems (ICS/CORE/MDM) a plus.

Other:

  • This role will be based in Raritan and may require up to 10% domestic travel.


Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

The anticipated base pay range for this position is:

$91, 000-$147, 200

Additional Description for Pay Transparency:

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Employees are eligible for the following time off benefits: Vacation – up to 120 hours per calendar year Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year Holiday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year Additional information can be found through the link below. http: //www.careers.jnj.com/employee-benefits The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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