At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https: //www.jnj.com

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Job Description:

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https: //www.jnj.com/medtech

Johnson & Johnson MedTech Customer Engagement Platform Team is recruiting a Sr. Manager, MedTech Global Business Product Owner (Duration role- 2 years). The Business Product Owner in partnership with key business stakeholders and alignment with leadership will drive innovative strategic business solutions.

The Business Product Owner will focus on leading and successfully executing CRM, Pricing & Contracting, Order Management & several other capability offerings. This BPO is responsible for the success and sustainability of multiple product capabilities and for building strong partnership and collaboration with various teams to address business needs and long-term strategies.

Responsibilities:

Under limited supervision and general direction, and in accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson procedures and guidelines, this position with work in the following primary areas:

• Ownership of product solution success, ensuring product investments are secured & deliver value throughout product lifecycle.
• Understand the business impact of different solutions and the ability to assess the tradeoffs between business needs, technology requirements, and costs.
• Collaborate with leaders and team members to ensure successful market launch and continuous improvement across the product lifecycle.
• Demonstrate and understand critical project and program management considerations.
• Possess a detailed understanding of business processes and data within and across areas.
• Provide project/process reviews and implement enhancements based on feedback from business stakeholders.
• Demonstrate experience working with internal and external customers in a coordinating role and gathering requirements and needs based assessments.
• Analyze the business value of potential process changes, identify, define, and research issues of potential strategic importance, and make priority recommendations thereafter.
• Responsible for the assessment of the technical and economic feasibility of proposed solutions and provide appropriate recommendations.
• Collaborate with development teams to translate user needs into use cases to refine requirements.
• Work with developers and quality teams to ensure requirements, design and documents are updated.
• Ascertain business readiness for change to business processes and identify appropriate implementation measurements.
• Lead deployment of solutions; communication, promotion, training, maintenance in coordination with the Change Management & Adoption Team.
• Educate platform customers on all aspects of platform products to improve usage & value.
• Work with Project Management team to define project roadmaps based on customer demands paired with development team feasibility and sizing aligning with the strategic roadmap vision.

Preferred Knowledge, Skills, and Abilities:

• Strong understanding and working knowledge of CRM, Pricing & Contracting, and Ordering.
• Experience with Microsoft Dynamics, Salesforce & Optimizer.
• Understand CRM integration capabilities & data and analytics.
• Broad knowledge of working functions Compensation, Sales Planning, Reporting and Analytics

• Ability to develop technology-based business tools for a diverse range of departmental business objectives that contribute to the overall efficiency and effectiveness of the business partners including Field Sales, Marketing, Account Management, and other coordinating departments.
• Strong project management and organizational skills.
• Strong understanding of data management principles and methodologies.
• Ability to manage differences and needs between multiple stakeholders.
• Ability and experience to use analytics to determine root causes and identify solutions.
• Experience crafting process & work-flow diagrams using Microsoft Visio (or equivalent).
• Experience working as a liaison between technological and commercial sales/operations.
• Ability to adjust to fast paced environment and run multiple concurrent projects.
• Excellent problem solving, interpersonal, influencing, written and verbal communications, reasoning, and organizational skills.
• Exquisite & continuous collaboration with internal partners in a rapidly changing environment.

Required:

• Bachelor’s Degree required, MBA preferred.
• Minimum of 8 years of relevant professional work experience in Commercial Operations, Business Process, Systems Analysis, Data & Analytics, Program/Project Management.
• MedTech Industry experience.
• Strong experience with CRM, P& C, & Ordering applications (e.g., Salesforce, Optimizer, Microsoft Dynamics).
• Ability to understand & synthesis data and build meaningful insights.
• Advanced in SAFE agile, High Performing Teams Leadership.

Other:

• Requires 20% travel to other sites/locations (Global/Local)

** This is a Duration Role (2 Years)

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https: //www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

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