At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https: //www.jnj.com

Job Function:

Human Resources

Job Sub Function:

Learning & Instructional Design

Job Category:

People Leader

All Job Posting Locations:

Jacksonville, Florida, United States of America, Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, US052 OH Cincinnati - 4545 Creek Rd, US065 NJ Raritan - 700 Route 202 S, US180 CA Irvine - 29A Technology Dr, US244 FL Palm Beach Gardens - 4500 Riverside Dr

Job Description:

Johnson & Johnson is currently recruiting for a Manager, MT SC ERP Business Platform End User Enablement. This position is open to be based out of any Medtech site within NA.

The Manager, MT SC ERP Business Platform End User Enablement will be a part of the MedTech SC Digital organization that thru global business transformation initiatives will modernize our end-to-end Supply Chain digital capabilities by harmonizing our disparate ecosystem of 40+ major global MEDTECH ERP systems, standardizing our core business processes and products across Plan, Source, Make, Quality, Deliver, and Data, while enabling our integrated data strategy through a single SAP S/4 HANA instance.

This role will be part of the Solutions Management organization, a team that is focused on supporting business operations, enhancement and improvements that will fundamentally oversee the ongoing evolution of the MedTech ERP platform, from deployment to long-term sustainability.

The role will report into the Senior Director, MD SC ERP Support and Solutions and fundamentally be accountable for supporting the live market end user community. Specifically, this role will work closely with business partners to ensure the ongoing enablement, training, awareness and adoption of the platform end user community. This role will also be responsible for the ongoing sustainment of the existing business platform users’ persona-based training structure in learning platforms mobilized for the MT TranSCend deployments thru close partnership with the MT TranSCend global business adoption team. Furthermore, this role will focus on helping to maintain and evolve the training and enablement tools and framework that supports a multi-region, cross functional end user community. Lastly, this role will also partner closely with deployment teams and the Operate State team on persona-based security provisioning process and will partner closely with program teams to ensure a well-execute transition occurs from deployment hypercare to operate state.

This individual must leverage a refined, multi-functional toolset of business expertise, execution of transformative initiatives, ERP platform support needs and digital acumen to effectively interact with a breadth of business stakeholders and process owners.

Key Responsibilities

• Develop and deploy ongoing business user platform enablement and adoption framework for existing platform business users thru robust end to end user enablement methodology (training, engagement, etc.)
• Ensure existing MT SC ERP platform user community is engaged and made aware of platform status, capabilities being delivered, changes and enhancements thru super user engagement
• Support the platform enhancement and continuous improvement intake process via ensuring end user enablement is delivered as part of improvement or enhancement delivery
• Partner closely with the operate state team and the global business adoption team to leverage approaches, channels and materials to ensure the business platform community is aware of and ready to adopt platform enhancements and capabilities.
• Establish and support a business super user forum to engage the platform Super-User Network and serve as a conduit of information between the business platform users and the MedTech ERP operate state team across process, technology and data
• Develop and deploy globally supported and standardized approaches to the ongoing sustainment of persona-based training curriculums leveraging the training platforms mobilized to support the MT TranSCend deployment roadmap.
• Partner closely with the Learning Management System (LMS) Admin teams to ensure that training frameworks and methodologies continuously evolve to support ongoing deployments as well as operate state user onboarding
• Support a global persona-based security role design and maintenance process that is implemented and governed thru robust persona-based design controls and governance

• Help ensure smooth transitions between program deployment hypercare and operate state

Qualifications

• Minimum of Bachelor’s degree required; advanced degree or MBA is highly desirable
• Requires a minimum of 5 years of progressive experience in leadership roles within Operations, Supply Chain, or large transformation programs.
• Requires a minimum of 5 years of Supply Chain experience.
• Minimum of 5 years of ERP platform support and/or transformation experience in a healthcare or health services industry is preferred
• Requires strong knowledge of MedTech Supply Chain training and enablement tools and methodologies
• Good interpersonal and negotiating skills, with proven ability to influence/collaborate to get to desired result
• Strong customer focus (internal & external), including development and management of stakeholders
• Certification in areas of expertise (training development and delivery, SAP Enable Now.) is preferred
• Ability to effectively lead and govern cross-functional decision-making bodies preferred
• Knowledge in deploying standardized work processes, tools, and templates preferred
• Experience managing to project timelines and milestones in complex business environments required
• Skilled at engaging and building relationships with senior business stakeholders required
• Exceptional business and digital acumen, including ERP expertise highly preferred
• Requires Travel: up to 25% domestic and international.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

The anticipated base pay range for this position is:

100, 000- 172, 500.00

Additional Description for Pay Transparency:

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Employees are eligible for the following time off benefits: Vacation – up to 120 hours per calendar year Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year Holiday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year Additional information can be found through the link below. http: //www.careers.jnj.com/employee-benefits The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.