The Team:

The Dayton Distribution and Service Center supports E-commerce, Retail and Wholesale businesses for Hermès in the US. As a service center, we are considered the backbone of the company, providing services to all boutiques and departments while keeping the business in motion with limited delays or interruptions.

The Opportunity:

As the Senior Manager Logistics Project, in a context of strong, sustained US business growth, you will directly collaborate with the COO, Vice President of Distribution & Service Center and Senior Director of Logistics and Distribution to oversee the planning, implementation and tracking of key logistics projects that will support the Hermès US logistics and distribution roadmap on the short, medium, and long term.

Key projects will include (but not be limited to) the opening of a regional distribution center, the optimization of current New Jersey in-house distribution center operations, implementation of a new Warehouse Management System (WMS), optimization of the US transportation network, and the contribution to the roll-out of a new global supply-chain ERP system (SAP Retail).

You will also establish a formidable reputation and build relationships with Hermès colleagues in both France and the US, as well as with external partners (i.e. 3PL, consultants).

This role will be critical for the execution of the Hermès 5-year logistics and distribution roadmap in the US.

About the Role:

• Work closely with cross-functional teams to foster a collaborative environment and achieve common goals
• Offer strategic guidance and expert advice to support decision-making processes
• Identify opportunities for process enhancements and implement solutions to drive continuous improvement
• Collaborates with local Distribution management on improvements to workflow, process and perform time studies
• Coordinates the planning and implementation of a new Distribution Center including all related strategic aspects (vendor assessment, DC location and dimension, workflows, systems, budgeting, training)
• Leads local change management activities related to the roll-out of a new Group merchandise supply chain tool ("Cockpit") in partnership with the DC management team, Corporate IT & Merchandising teams, and Hermès global partners
• Collaborates closely with the Corporate IT team on the planning and implementation of a new Warehouse Management System (WMS)
• Leads the development of test scripts and oversees user acceptance testing for the Warehouse Management System (WMS) implementation
• Assists in the design and configuration of the Warehouse Management System (WMS)
• Acts as a business partner to the Corporate IT team and Hermès Global teams on the planning and roll-out of a new global supply-chain ERP system (SAP Retail)
• Identifies and mitigates risks while driving continuous improvement across the supply chain for various projects (e.g., transportation network optimization, warehouse slotting) and activities (merchandise vs. non-merchandise, retail vs. e-commerce), ensuring sustainability is central to all solutions
• Develops SOP documentation and reporting tools/KPIs to regularly track and monitor logistics projects and performance
• Partners with the Corporate Finance team on assigned projects budget planning and P& L accountability
• All other duties assigned by the supervisor

Supervisory Responsibility:

• No

Budget Responsibility:

• Yes

Decision Making Responsibility:

• Yes

About You:

• Qualifications and Education Requirements
  • 5 Years Minimum of Related Experience in Retail/Luxury Supply Chain and Distribution
  • Bachelor's Degree required
  • LEAN certification preferred
  • Industrial Engineering Degree preferred
• Preferred Skills
  • Strong interpersonal & communication skills, and ability to collaborate efficiently with all levels of the organization
  • Knowledge of Distribution Center best practices and processes
  • Ability to work both independently (multitask with little supervision) and in a team environment (cross-departments/functions)
  • Ability to work under pressure, to anticipate and to adapt
  • Strong experience with retail logistics projects management; in particular, deep knowledge of various supply chain systems (Warehouse Management System, Order Management System), how they interact and how to improve flows
  • Strong analytical and organizational skills
  • Customer service mindset
  • Knowledge of warehouse management and warehouse execution systems
  • Familiarity with material handling systems and automation
  • French and/or Spanish language skills are highly desirable
  • Previous experience at Hermès or another luxury goods retailer
• Preferred Systems and Applications Used
  • Microsoft Outlook, Excel, Word and PowerPoint
  • SAP
  • Warehouse Management System ("Manhattan")
  • Transportation Management System

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 20, 000 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.