JOB DESCRIPTION

Join us on our digital-first journey and join the magic that is happening right now at Chubb. Our teams are innovating, iterating, and solving customer problems at a rapid pace. We are building upon our strength of delivering superior coverage and customer experience by leading the modernization of what insurance does and how we deliver it in a digital way. This means technology is infused into the business and technology experts sit at the table with our insurance experts. This requires taking an engineers of everything mentality to deliver the world-class customer experience that sets Chubb apart from our competition. By being a part of the digital-first journey at Chubb, you will be a transformer at the forefront of driving change in a multidisciplinary squad. Here is how some of our current transformers are describing how they feel about their experience in our squads: invigorated, heard, motivated, supported, and valued.

Want to know more about how you can be a part of the magic? Here's what we're looking for.

By joining us as a Sr. Digital Practitioner, you will play a key role in helping to evolve our current business processes into a more streamlined, effective, and outcome-based process that reflects our customer needs and the workflow that best serves their evolving needs.

In this role, you will use a hands-on approach to:

• Drive and promote the adoption of digital practices, processes, and culture within the organization, emphasizing workflows, tools, and mindsets. Capable of driving practices within four or more teams, depending on the complexity involved
• Guide and assist product owners, team members, and others in understanding and implementing effective digital practices. Lead or exemplify scrum values, principles, events and promote a gradual transition towards team autonomy through transparency, retrospectives, targeted interventions, and ongoing adaptation
• Bring an ownership mindset to the solutions your teams are supporting, including technical solutions that are maintainable and scalable as well as robust business process ideas to aide swift and efficient adoption of changes
• Apply flow-based metrics to derive meaningful actions
• Remove or escalate impediments (e.g., cultural barriers, logistic challenges, coordination with other teams) and foster close cooperation and communication across all team members to ensure the teams are functional and productive
• Drive with business and product owners and squads on their day-to-day progress towards strategic priorities and delivery capabilities in incremental and iterative cycles. Specifically, to define effective objectives based on the business value drivers, formulate domain mission, translate them into clear, specific squad key results and align them to product backlog and roadmaps with focus on enhancing ways of working
• Define/refine scalable practices that enables uninterrupted value flow across value stream
• Leverage working knowledge of insurance, digital enterprise and agility to lead the development of innovative and effective practices
• Identify and implement industry practices to improve our digital first ways of working
• Create and execute need based trainings to enable Digital first enterprise
• Lead improvements in the key aspects of digital first operating model such as frameworks, processes, tools and practices
• Drive organizational change management activities by hosting sessions such as lean coffee, learning corners, etc.
• Please note this is not a Scrum Master position

QUALIFICATIONS

• 5+
  
  ABOUT US
  
  Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
  
  At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.