JOB DESCRIPTION

Position Overview:
The Business Solution Analyst for Product plays a critical role in bridging the gap between business needs and technology solutions within the Property & Casualty (P& C) insurance domain. This individual brings deep expertise in P& C insurance business processes, workflows, and systems, and collaborates with cross-functional teams-including Underwriting, Operations, Product Development, and IT-to define and implement innovative technology solutions.

The role focuses on providing analytical support for the implementation of new products and product extensions within policy systems. The Business Solution Analyst will coordinate efforts across business teams (Product Development, Operations, Compliance, Legal, and Actuarial), the Marketplace solution team, and both consulting and internal IT system implementation teams to ensure successful delivery of solutions.

Key Responsibilities:

• Business Requirements & Vision:
  • Understand the overarching business vision for Commercial Insurance in the Small and Lower Middle Market segments.
  • Collaborate with cross-functional teams to elicit, define, and document business requirements for systems and processes.
• Project Leadership & Coordination:
  • Lead and manage project teams to execute product requirements and solution sessions.
  • Act as the primary liaison between business functions, IT teams, and consulting partners to ensure alignment on requirements and solutions.
• Documentation & Communication:
  • Develop and communicate detailed Product Specification business requirements documentation.
  • Define and document Epics, Features, and User Stories that represent system functionality, along with associated benefits and value for users.
• Solution Design & Implementation:
  • Collaborate within an Agile Development environment to define solutions that support business processes.
  • Review work requests and assess the impact of product and system changes on existing workflows.
  • Anticipate, negotiate, and resolve business design issues to ensure project success.
• Testing & Quality Assurance:
  • Manage the User Acceptance Testing (UAT) process to ensure solutions meet business needs and expectations.

QUALIFICATIONS

Required

ABOUT US

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.