Director of Memory Support

Make Lives Better, Build Your Future: Join Heritage Communities as a Memory Support Director! At Heritage Communities, youre more than your title youre a vital part of a team that truly values every contribution. Whether you're just getting started or looking to grow in your career, we offer a workplace where youre supported, appreciated, and empowered to thrive as you improve the lives of others in our senior living communities. As our Memory Support Director, you'll be the heart and leader of a vibrant memory care neighborhoodcreating meaningful moments, inspiring your team, and directly impacting the lives of residents. In this rewarding role, you'll: Bring the Portraits Program to Life Lead our Montessori-inspired memory care program, creating personalized experiences that support each resident's physical, emotional, social, spiritual, and cognitive well-being. Get to Know Every Resident's Story Conduct resident evaluations before move-in and throughout their journey, ensuring care plans and service agreements evolve to meet their unique needs. Coach and Inspire an Amazing Care Team Train, mentor, be part of a team, and develop caregivers while fostering a culture of compassion, excellence, teamwork, and continuous dementia education. Champion Outstanding Care Monitor quality, conduct care observations, review documentation and response times, and implement improvements that help ensure exceptional resident experiences every day. Collaboration and Teamwork Serve as a key collaborator across the community, working closely with the Executive Director, healthcare professionals, dining services, and departmental leaders to foster a coordinated and resident-focused environment. Build Meaningful Connections Develop trusted relationships with residents, families, team members, healthcare partners, hospice providers, home health agencies, and regulatory professionals. Make a Difference Every Day Create an environment where residents thrive, families feel supported, and team members are empowered to deliver compassionate, person-centered care. This is more than a leadership roleit's an opportunity to make a lasting impact on the lives of residents, families, and caregivers every single day.