Job Description Summary:
To greet and direct visitors, answer and forward telephone calls through console switchboard, maintain front office area, and handle other general office duties.

Job Description:

POSITION RESPONSIBILITIES AND DUTIES:
• Follow all Front Desk/Switchboard Procedures
• Receive, greet and direct visitors
• Operate console switchboard: answer incoming calls; forward calls to party; place outgoing calls
• Take messages; when necessary, notify employees (by phone) that visitors have arrived
• Train and orient new relief receptionist(s) on telephone system and front desk procedures
• Receive packages, letters, deliveries and sort
• Maintain central file of reception area procedures and essential telephone lists
• Follow safety procedures as instructed
• Maintain professional appearance of front desk and reception area
• Open and/or close office at beginning and end of each work day
• Perform additional assignments per supervisor's direction, such as assisting other departments with filing and mailing
• Complete other responsibilities as assigned

MINIMUM SKILLS OR EXPERIENCE REQUIREMENTS:
• High school diploma or equivalent
• One to two years of administrative or clerical experience
• Proficient written and verbal English language skills
• Ability to keyboard 40 wpm
• Computer skills, as needed
• Good interpersonal skills
• Reliability, dependability, flexibility
• Excellent attendance and punctuality

SUMMARY OF BENEFITS:

This role is eligible for the following benefits: medical, dental, vision, 401(k) with company matching, Employee Stock Ownership Program (ESOP), individual stock ownership, paid vacation, paid sick leave, paid holidays, bereavement leave, employee assistance program, pre-tax flexible spending accounts, basic term life insurance and AD& D, business travel accident insurance, short and long term disability, financial wellness coaching, educational assistance, Care.com membership, ClassPass fitness membership, and DashPass delivery membership. Voluntary benefits include additional term life insurance, long term care insurance, critical illness and accidental injury insurance, pet insurance, legal plan, identity theft protection, and other voluntary benefit options.