Security Officer

About Us:

Welcome to the Raleigh-Durham Airport Authority, where we operate RDU International Airport, a vital hub connecting North Carolina to the world. In 2024, our teamwork helped us serve 15.5 million passengers, generate a $24.1 billion economic impact, and our dedication to excellence has been recognized with a Top Five passenger satisfaction ranking in North America. We're a tight-knit team of over 400 employees where accountability and collaboration are our guiding principles, and safety is our top priority. Whether your role is indoors or outdoors, you'll be part of a supportive environment that values your contributions. We believe in investing in our people, offering competitive benefits and professional development to help your career take flight.

About You:

You embody core values that will play a pivotal role in connecting our community to places and the people who matter most. Your commitment to continuous learning will drive innovation and growth, while your unwavering integrity ensures that our brand remains trustworthy and reputable. Your respect for colleagues and clients alike fosters a collaborative and positive environment. Your dedication to excellence in every task you undertake will elevate our brand’s standards. Lastly, your team spirit will unite our efforts and amplify our collective success.

About the Role:

Step into a role where every day feels like the heartbeat of the airport. As part of our team, you’ll serve as a “ground traffic controller, ” guiding vehicles and pedestrians safely through busy roadways while helping maintain a secure and well-coordinated environment.

Beyond safety, you’ll be a trusted guide for travelers—offering directions, answering questions, and ensuring passengers and guests move through the airport with confidence and ease. Your presence helps turn what could be a stressful journey into a smooth and welcoming experience.

If you enjoy fast-paced environments, take pride in helping others, and have a sharp eye for safety and service, this is your opportunity to play a vital role in keeping airport operations on course.

Compensation:

Maximum – Based on experience

Minimum - $20.24

About The Ideal Candidate:

• Reliable
• Professional communication and customer service
• Sound judgment and situational awareness
• Willingness and comfortability enforcing rules respectfully
• Ability to remain calm under pressure

What You’ll Do:

• Direct vehicle and pedestrian traffic around terminals
• Patrol terminals, parking areas, and airport perimeter
• Respond to alarms and unusual activity
• Support emergency responders (Police, Fire, EMS)
• Assist passengers with directions, parking, and general airport information
• Provide comfort and assistance to travelers in distress
• Enforce airport traffic and security rules
• Complete written reports and logs
• Performs additional related work as required.

What You Need:

Education:

Required:

• High School diploma or equivalent education

Experience:

Preferred:

• 1 year or more years of Security, or Traffic Control, or Customer Service-related experience

Licenses or Certifications:

Preferred:

• Current and active driver's license

Typical Work Schedule & Hours:

• Position operates 24/7 and includes rotating shifts, nights, weekends, holidays, and on-site response during emergencies or severe weather as an essential employee
• 6: 00 AM - 6: PM
• 6: 00 PM - 6: 00 AM

Location:

• On-site RDU Airport Campus

RDU Benefits:

At the Authority, we appreciate you and care about your health, happiness, and future. Our benefits start on day one, including medical, dental, vision, tuition assistance, employee discounts, and perks like an on-site gym, a dedicated wellness team, and frequent company and team outings. For a full list of benefit offerings, check out the RDU.com Careers Page.

A detailed job description will be provided during the recruitment screening process.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.