Unbottle YOUR Potential at Pepsi Bottling Ventures!

At Pepsi, we spread home-grown joy, in our special Pepsi Bottling Ventures way! Pepsi Bottling Ventures is the nation's largest private bottler and distributor of Pepsi beverages. Pepsi Bottling Ventures is based in NC, SC, MD, & DE.

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Job Description

Pepsi Bottling Ventures is seeking a Retail Service Execution Managerto join our team.

Who We Are

We are jointly owned by Suntory and PepsiCo. Suntory is a family-owned business founded in Japan more than 125 years ago that is known globally for their beverages and innovative spirit. PepsiCo has a 125-year plus legacy as a global leader in convenient foods and beverages. We represent Suntory's non-alcoholic beverage industry in the United States and have an 80-year plus legacy of providing PepsiCo products to the Carolinas and beyond.

What We Do

We make, sell, and distribute PepsiCo and other beverages. We do business in five states and sell PepsiCo beverages to most of the market in our geographic regions. We also develop our own line of beverages, producing and distributing a growing product line nationally.

What Makes Us Unique

We bring you the beverages you love. We bring PepsiCo's beloved beverages and more to you and our customers. As a part of Suntory, we believe in dreaming big and boldly pursuing our dreams, growing for good, and giving back to society. We innovate to create new beverages, like our Nature's Twist refreshing lemonade line, and we continuously expand our beverage portfolio to bring you and our customers joy.

What We Look for in Team Members

We value integrity, teamwork, accountability, adaptability, and communication in all we do and expect from all team members. We'd love to receive your application and talk with you about your interest in the position if the overview below describes you.

Retail Service Execution Manager Role Overview

The Retail Service Execution Manager contributes to Pepsi Bottling Ventures' success by supporting the execution of the planned selling strategy in the assigned retail account portfolio. Successful candidates will manage key customer relationships that deliver against internal operating plans while successfully delivering against the customer's service expectations.

Day-to-Day Responsibilities

• Conduct regular market visits to assess service performance, identify opportunities, and build relationships with retail leadership in accounts such as Walmart, Food Lion, Harris Teeter, and Lowes Foods.
• Develop fact-based service plans using customer insights, historical performance trends, and in‑store observations.
• Partner with field retail teams to communicate priorities, resolve service issues, and ensure consistent execution of weekly period priorities.
• Own GlobalWorx reporting and analysis, including communication of insights and action steps to field teams.
• Lead weekly Walmart First-Time Pick‑Rate analysis and drive improvements in order fulfillment.
• Maintain execution scorecards, audit CDA/ASP compliance, and track innovation and new product launches.
• Support Key Account Managers by providing service updates, identifying risks, and contributing to space and merchandising planning.
• Manage customer complaints and inquiries, partnering with Sales Operations to develop corrective action plans.
• Identify hotspots and emerging trends using customer portal data and internal reporting tools.
• Other duties as assigned to support overall objectives.

Required Qualifications

• Bachelor's degree or two (2) to four (4) years of selling and/or sales operations or customer service experience required.
• Two (2) to four (4) years of selling and/or sales operations or customer service experience required.
• Ability to drive results through others by using strong influence and leadership skills.
• Must be able to use Excel, Word, and PowerPoint.
• Ability to communicate clearly to customers in both written and verbal forms.
• Ability to travel 50% of the time.

Compensation and Benefits

As part of your total compensation package, you will also receive the following benefits:

• Paid time off, including holidays, vacation days, personal days, parental leave, and bereavement leave
• 401(k) with a company match
• Medical, prescription, dental, and vision insurance options, as well as supplemental health plan options, including accident, critical illness, and hospitalization
• Saving and spending accounts
• Company-paid telemedicine services
• Free counseling and information services
• Wellness program
• Company-paid life insurance
• Company-paid disability coverage
• Adoption assistance
• Education assistance
• Legal service plan option
• Pay advance option

Unfortunately, we will be unable to offer visa sponsorships to candidates.

EOE M/F/D/V

Pepsi Bottling Ventures is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-800-662-8792 or via e-mail at rmssupport@pbvllc.com