Concierge

Position: ConciergeEmployment Type: Part-TimeSchedule: Weekend 1st Shift | 6: 00 AM-2: 00 PMDepartment: ConciergeLocation: Independent Living POSITION OVERVIEW Bermuda Village Retirement Community is seeking a friendly, dependable, and professional Part-Time Weekend Concierge to serve as one of the first points of contact for our residents, guests, and visitors. The Concierge is responsible for creating a warm and welcoming environment while assisting residents with inquiries, coordinating front desk operations, handling phone calls, managing visitor check-ins, and providing general administrative support. ESSENTIAL DUTIES & RESPONSIBILITIES Answer and transfer telephone calls and take accurate messages. Greet and assist residents, guests, families, vendors, and visitors. Assist visitors with questions and provide information about the community. Develop and photocopy documents and forms as requested. Maintain and update files and forms. Keep the lobby area clean and organized. Provide courteous and professional customer service. Help ensure resident safety and satisfaction. Answer phones according to company and community standards. Maintain confidentiality and respect resident privacy and rights. Communicate effectively with residents, families, staff, and the general public. Work effectively both independently and as part of a team. Perform other duties as assigned. REQUIREMENTS