Accounts Receivable Coordinator

Join Our Team Bermuda Village is seeking a detail-oriented and customer-focused Accounts Receivable Coordinator to join our Finance team. This position is responsible for ensuring the accuracy of resident billing, managing accounts receivable, administering third-party insurance billing, and providing exceptional customer service to residents and their families. The ideal candidate is organized, analytical, and committed to delivering accurate financial services while maintaining a compassionate, resident-centered approach. Essential Responsibilities · Manage resident census activities by reconciling daily, weekly, and monthly census information with Nursing and Admissions to ensure accurate billing and resident account records. · Prepare, review, and process resident billing, including monthly invoices, new admissions, discharge billing, account adjustments, and required financial reports. · Administer all third-party insurance billing, including preparing and submitting claims, coordinating required documentation, monitoring claim status, resolving billing issues, and following up to ensure timely reimbursement. · Serve as the primary point of contact for residents, families, and responsible parties by explaining billing statements, resolving account inquiries, and providing supporting documentation. · Manage accounts receivable and collection activities, including monitoring delinquent accounts, preparing collection correspondence, participating in financial review meetings, and ensuring compliance with applicable state and federal collection regulations. · Maintain accurate financial records by reconciling petty cash, safeguarding confidential resident and financial information, and ensuring compliance with HIPAA and organizational policies. · Collaborate effectively with Nursing, Admissions, Finance, and other departments to ensure accurate resident financial records and timely billing. · Perform additional billing, accounting, and administrative duties as assigned while providing exceptional customer service and supporting the Finance team.