Associate Presales Analyst (Hybrid)

Location US-NC-Durham

Job ID 2026-4026

Category Sales

Overview

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries. Our 1, 300+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information, visit www.jaggaer.com

The Associate/Presales Analyst is part of JAGGAER’s Presales Talent Hub, designed as a strategic talent hub to scale presales capabilities across regions. This role supports JAGGAER’s growth by delivering remote product demonstrations, presentations, and value-based discussions for opportunities below a defined value threshold. The position focuses on creating scalability within the Presales organization, primarily supporting cross-sell activities for existing customers and SMB opportunities in the market. It acts as a precursor for Senior Presales Consultant involvement when opportunities expand in scope or value. For existing customer engagements, the Associate Demo Presales Specialist will collaborate closely with other departments involved with the customer (e.g., Customer Success and Professional Services), in addition to the Sales team, ensuring alignment and value delivery.

Principal Responsibilities

• Conduct remote product demonstrations and presentations to customers.
• Collaborate with the Sales team to support opportunities under a specified deal size and opportunity progression
• Collaborate closely with the regional Presales team leads to evaluate opportunity progression and potential expansion
• Collaborate with Customer Success and Professional Services teams to obtain up-to-date information on active customer engagements.
• Understand customer requirements and position JAGGAER ONE solutions to address business challenges.
• Prepare and deliver value-based messaging to demonstrate ROI and strategic benefits based on predefined demo scripts and value messages template
• Maintain a high level of product knowledge and stay updated on new features and industry trends.
• Record all presales activities promptly in Salesforce and use digital video tools for daily tasks.
• Help to create and update the Presales video library on digital video platforms.
• Contribute to the Talent Hub knowledge base and internal enablement initiatives.

Position Requirements

Required Qualifications

• Fluent in English (native or near-native proficiency).
• Strong presentation and communication skills in a virtual environment.
• Ability to understand business processes and translate them into solution benefits.
• Comfortable working independently in a remote setup.

Preferred Qualifications

• Knowledge of Procurement, Supply Chain, or Spend Management solutions is considered a nice-to-have.
• Strong client engagement skills; experience in Presales, Solution Consulting, or SaaS/enterprise software is a plus, but not required.
• Experience in creating digital content for videos or video editing is considered an advantage.
• Experience with remote collaboration tools (Zoom, MS Teams, etc.).
• Knowledge of other languages is a plus, but not required.

Key Competencies
- Customer-focused mindset with strong interpersonal skills.
- Ability to manage multiple priorities and deliver under tight timelines.
- Technology encourages engagement with new developments and supports continuous learning outside of established routines.
- Demonstrated ability to execute responsibilities effectively under time constraints and in high-pressure situations
- Analytical thinking and problem-solving capabilities.
KPIs and Success Metrics
- Demo-to-Opportunity Conversion Rate: % of demos leading to next-stage progression (closed won or Sr. Presales engagement)
- Response Time: Average time to respond to Sales requests within the agreed SLA.
- Pipeline Coverage: % of assigned opportunities supported within SLA (aligned with regional pipeline).
- Value Messaging Accuracy: Positive feedback from Sales and customers on value articulation.

What We Offer:

At JAGGAER, we are committed to supporting you and your family’s well-being. Your health is a priority, and we offer a range of programs to help you stay well and thrive. Our benefits include exceptional medical, dental & vision plans, adoption assistance, wellness reimbursements, generous parental leave, 401(k) matching, flexible work options, unlimited vacation for exempt employees, and more!

Our Values

At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them–the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies.



Transparency – Openness Builds Trust

Candor strengthens relationships, speeds decision-making, and ensures problems are solved together—with customers, teammates, and partners.

Entrepreneurial Spirit – Own It, Drive It, Make It

A scrappy, customer-obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth

Accountability – Thumbs In, Not Fingers Out

We take responsibility ourselves before pointing elsewhere

Metrics-Driven Results – Outcomes Over Activities

Data and evidence guide our decisions, help us course-correct quickly, and ensure we’re delivering real impact

EEO:

JAGGAER is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race, ethnicity, ancestry, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military, or veteran status, mental or physical disability, or other applicable legally protected characteristics.

ACCESSIBILITY:

JAGGAER is committed to providing access and reasonable accommodation to applicants. If you are a qualified individual with a disability or a disabled veteran and you think you may require an accommodation for any part of the recruitment process, please send a request to: hr@jaggaer.com All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Pay Transparency Nondiscrimination Provision (dol.gov)

Know Your Rights: Workplace Discrimination is Illegal (dol.gov)

#LI-DT1

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