Chief Operating Officer

Position: Chief Operating Officer Reports to: Chief Executive Officer Position Summary Homeward Bound of Western North Carolina is seeking an experienced, highly organized and people-centered Chief Operating Officer (COO) to lead the day-to-day management and operation of the organization. Reporting to the CEO, the COO will serve as the CEO's principal deputy and Homeward Bound's senior internal management leader, ensuring consistent, effective and accountable performance across departments. The COO will supervise and support assigned Directors, strengthen the management and operational infrastructure around them, and help leaders succeed. This includes creating clear priorities and responsibilities; strengthening supervision and performance management; coordinating work across programs; improving data collection and reporting; removing organizational barriers; and providing additional leadership capacity for complex or cross-departmental work. This role is suited to someone who enjoys management and execution. The successful candidate will move comfortably between organization-wide priorities and operational detail, asking whether teams are structured effectively, managers have what they need, agreed actions are being completed, performance information is visible, and emerging problems are addressed before they become organizational risks. Working in close partnership with the CEO, the COO will translate strategy into consistent practice while giving Directors a senior partner who can help coordinate work, solve problems and improve services. This will also enable the CEO to devote greater capacity to strategy, organizational development, external relationships, advocacy, fundraising and Homeward Bound's future direction. Resume and Cover Letter are required for this position