Job Summary

The Facilities Manager is responsible for all aspects of the operation, maintenance, and management of the property. This includes ensuring teammate and tenant satisfaction, maintaining property maintenance, and maintaining the overall condition of the property. This position supports the development and review of the annual capital budget needs per branch/office and manages all projects to meet approved budgetary restrictions in accordance with the bank’s strategic plan. The incumbent is responsible for purchasing and installing all bank equipment in new and existing buildings, responds to building-related emergencies and issues for bank branches and offices, and supervises Facilities staff and service providers. Position will need to support new construction projects and renovations as outlined below.

Key Responsibilities / Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Address HomeTrust employees and tenant inquiries/requests, complaints, and concerns, providing timely resolutions.
• Conduct regular property inspections, traveling among HomeTrust territory (5 states).
• Oversee the maintenance of buildings and grounds, ensuring that facilities and grounds are in good condition and meet safety standards.
• Coordinate with Facilities Specialist to handle repair requests.
• Ensure compliance with all health, safety, and building regulations.
• Monitor project expenses to stay within budget and ensure the timely approval of invoices.
• Oversee the construction administration for new construction projects and major renovations, including all design, architectural, and engineering plan development, vendor submittal reviews and approval, materials and finishes decision making, permitting, and field oversight from inception to completion.
• Coordinate with HomeTrust Project Management Office on large projects to utilize their team to ensure the best product is delivered for the bank.
• Coordinate all sign, casework, security, bank equipment, marketing, and IT vendors during construction projects to ensure timely completion of each facet.
• Determine all dependencies for office renovation requests, and determine scope of work, costs, timelines, and customer impacts.
• Continually review furniture and finish standards for cost efficiencies, product changes, usefulness, and workflow, and manage inventories available in storage for redeployment.
• Assist with the development and review of the annual capital budget needs per branch/office and manage all projects to meet approved budgetary restrictions in accordance with the bank’s strategic plan.
• Review vendor contracts and monitor vendor performance.
• Respond to building-related emergencies and issues for bank branches and offices.
• Maintain confidentiality and security of sensitive information.
• Adhere to all corporate policies and procedures, Federal and State regulations, and laws.
• Complete all mandatory annual compliance training.
• Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection, and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.
• Perform other duties and special projects as assigned.

Job Requirements

Education:

• High school diploma or equivalent.

Required:

• 5+ years of relevant experience.
• Previous facilities management experience managing commercial properties
• Strong interpersonal, written communication, and listening skills.
• Strong focus on customer service and customer satisfaction
• Knowledge of basic accounting and financing principles.
• Strong organizational skills and ability to prioritize tasks.
• Strong attention to detail with high degree of accuracy.
• Ability to effectively manage multiple projects.
• Self-starter with ability to work independently with little or no supervision.
• Problem solver - able to identify, consider, and pursue solutions to issues that arise.
• Effective time management skills.
• Proficient in Microsoft Office products.

Preferred:

• Bachelor’s degree in business, real estate or related field
• Prior experience in financial institution facility management.

About HomeTrust Bank

HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Learn more at www.htb.com. Apply today to take your first steps towards joining this talented population of employees within a growing organization.

Work Environment, Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.

• This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
• While typically in an office setting, the Facilities Manager is required to be onsite for property inspections and meetings with HomeTrust teammates on a regular basis, travel could be up to 50%.
• Physical activity requiring reaching, sifting, lifting to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.
• The employee will frequently communicate and must be able to exchange accurate information with others.
• The employee may need to move around their office to attend meetings and to access files, machinery or other job-related tools.
• May be required to respond to emergencies outside of regular business hours.

DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)