Security/Customer Service Attendant

Posted: Friday, 10 October 2025
Valid Thru: Sunday, 09 November 2025
Index Requested on: 10/10/2025 14:46:35
Indexed on: 10/10/2025 14:46:35

Location: Raleigh, NC, 27616, US

Industry: Construction/Landscaping
Occupational Category: 43-4051.00 - Office and Administrative Support
Type of Employment: FULL_TIME

Gregory Poole is hiring!

Description:

Primary Function


Maintains overall yard security by properly receiving/disbursing equipment and greeting and referring customers for assistance.


Essential Duties

  • Greets all incoming customers arriving in the equipment yard.
  • Inquires about customer’s interest and directs the customer to the appropriate sales or rental representative.
  • Controls incoming and outgoing equipment by greeting and directing drivers.
  • Loads and unloads equipment for repair/service rentals, returns or pick-ups, new & used sales, etc.
  • Maintains yard in a neat and orderly fashion by properly arranging equipment for display by scraping yard and removing trash or scrap metals.
  • Maintains on a GPEC company cellphone daily gate log of all machine transactions and disburses it to the appropriate GPEC personnel.
  • Performs routine equipment preparations such as cleaning, checking and filling fluid levels and performing minor adjustments.
  • Accounts for attachments inventory by stamping and updating inventory information into the gatelog application.
  • Takes digital photographs of used equipment on the yard and outgoing rentals and sends to the appropriate persons(s).
  • Stages the equipment for pre-inspection by the GPEC shop.
  • Primary contact for all non=GPEC drivers in route to GPEC location for inbound and outbound CAT-owned units.
  • Processes paperwork for release of GPEC owned equipment when sold off the years, ensuring correct unit is released.
  • Transfers miscellaneous equipment items to other branches using the GPEC transportation system.
  • Maintains records of HYG Finance machines and secures prior authorization for machine departures.

Minimum Requirements


Education


  • GED/High School graduate


Work Experience


  • Three years of related experience.


Physical


  • Has ability to climb upon and operate equipment numerous times on a daily basis.


Other


  • Demonstrates and communicates genuine customer service skills.
  • Has operated or can quickly learn to operate various construction and industrial equipment.
  • Ability to read and comprehend shipping information and follow through on verbal communications.
  • Must have beginner/intermediate PC exposure to enter basic information into mainly MS software.


This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modifications to this job requires Human Resources approval.

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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