Job Summary: We are looking for an energetic and knowledgeable ERP Trainer to support new and existing users of ERP's such as Epicor Prophet 21 and NetSuite. This role will focus on developing engaging training materials, delivering hands-on training sessions, and helping drive adoption of P21 modules across the organization.
Key Responsibilities: - Design and deliver training programs for ERP modules such as Order Entry, Purchasing, Inventory Management, service order entry, Production, AP/ AR, GL.
- Develop instructional materials, manuals, SOPs, and eLearning content tailored to user roles (inside sales, warehouse, service, etc.).
- Conduct remote and on-site training sessions during ERP go-lives, onboarding, and refresher periods.
- Collaborate with the ERP implementation team to understand new features and changes that impact users.
- Gather feedback from users to continuously improve training materials and methods.
- Track user engagement, knowledge retention, and adoption metrics.
Qualifications: - 5+ years of experience delivering ERP training, on Epicor P21 preferred.
- Experience in adult learning principles, instructional design, and change management.
- Excellent verbal and written communication skills.
- Familiarity with training tools like Articulate, WalkMe, LMS platforms, or Microsoft PowerPoint.
- Knowledge of distribution, warehouse, or service operations is a plus.
- Bachelor's degree in Education, Business, or related field (or equivalent experience)
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Why Build a Career with Us?
Everyone's an Owner of the Company: Because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
Training: FCG University learning and training platform available to all employees offering over 80k courses.
Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
Equal Oppo rtunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.
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