Customer Service Representative
Enoah Isolutions Inc.
Location: Raleigh, NC 27601, US
Employment Type: FULL_TIME
Industry: Advertising and Public Relations
Occupational Category: 43-4051.00 – Office and Administrative Support
Posted: Friday, 24 July 2026
Valid Through: Sunday, 23 August 2026
Job Description
Enoah Isolutions Inc. is hiring a Customer Service Representative in Raleigh, NC. This is a full-time position, and paying $15.65/hour.
- Interpret contract benefits accurately to policyholder, agents, and providers with a positive and professional approach.
- Provide claim status to policyholders or providers with a positive and professional approach.
- Answer calls as required by company policy in a helpful, professional, timely manner.
- Place outgoing calls as needed to provide or obtain information.
- Document (written/on-line) all calls while in progress.
- Transfer calls to employees in other departments as required to meet customer needs.
- Fully document policy file or imaging system with all related material so as to leave a clear and concise audit trail.
- Actively participate in cross training and group training sessions to maximize team efficiency and maintain or exceed service standards.
- Communicate openly with Supervisor, Team Lead and other team members to ensure accurate responses and avoid duplication of efforts.
Education Requirements
high school
Skills
Please see the job description for required or recommended skills.
Benefits
Please see the job description for benefits.
Index requested: 07/24/2026 03:07:15 • Indexed: 07/24/2026 03:07:15