Customer Service Representative

Posted: Monday, 23 March 2026
Valid Thru: Wednesday, 22 April 2026
Index Requested on: 03/23/2026 07:53:53
Indexed on: 03/23/2026 07:53:53

Location: Raleigh, NC, 27601, US

Industry: Advertising and Public Relations
Occupational Category: 43-4051.00 - Office and Administrative Support
Type of Employment: FULL_TIME

Enoah Isolutions Inc. is hiring!

Description:

  • Interpret contract benefits accurately to policyholder, agents, and providers with a positive and professional approach.
  • Provide claim status to policyholders or providers with a positive and professional approach.
  • Answer calls as required by company policy in a helpful, professional, timely manner.
  • Place outgoing calls as needed to provide or obtain information.
  • Document (written/on-line) all calls while in progress.
  • Transfer calls to employees in other departments as required to meet customer needs.
  • Fully document policy file or imaging system with all related material so as to leave a clear and concise audit trail.
  • Actively participate in cross training and group training sessions to maximize team efficiency and maintain or exceed service standards.
  • Communicate openly with Supervisor, Team Lead and other team members to ensure accurate responses and avoid duplication of efforts.

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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