Director, Product Management

EST time - US Remote

Reports to: Chief Technology Officer (CTO)
Role Family: Product Management
Role Band: M5

Purpose of the Role

The Director of Product Management will own strategy, vision, and execution for one or more key products within the Sunrise ecosystem — with a focus on add-on modules such as mobile solutions, patient engagement, and analytics. This leader will define product direction, manage roadmaps, and guide cross-functional teams to deliver solutions that drive measurable clinical, operational, and financial value for our clients.

This role requires someone who brings strong EHR domain knowledge, has a track record of visioning and delivering differentiated products, and can effectively influence across departmental boundaries. The ideal candidate has previously held a senior product role in a healthcare technology company, is comfortable leading through ambiguity, and excels at coaching both product managers and business analysts.

Key Responsibilities

• In combination with the Product team, develop and own the end-to-end product lifecycle: from discovery and roadmap planning to delivery and go-to-market support
• Serve as the voice of the customer — partnering with clinicians, clients, and internal stakeholders to define high-impact problems and validate solutions
• Define and evangelize product vision and priorities that align with overall R& D and business goals
• Lead go-to-market strategy and collaboration with commercial, marketing, and support teams
• Mentor and coach product managers and BAs to elevate team performance, product thinking, and cross-functional influence
• Drive discovery and delivery for modular add-on products within a complex enterprise EHR ecosystem
• Ensure usability, clinical workflow integration, and system interoperability are core to every release
• Stay current on industry trends — especially mobile-first care and patient engagement solutions — to inform product strategy
• Present product strategy and updates to internal leadership, clients, and external stakeholders with clarity and confidence
• Work in concert with their assigned development lead, and in collaboration with product team

Required Experience & Qualifications

• 8+ years in Product Management, including 3+ years in a director-level or principal-level role
• Proven success building or leading EHR modules or adjacent clinical software products
• Deep understanding of provider-side clinical workflows, revenue cycle integration, and patient experience best practices
• Demonstrated ability to lead through influence, particularly in matrixed organizations
• Experience with mobile product design, patient engagement strategies, and cloud-based delivery models
• Strong presentation, storytelling, and stakeholder alignment skills
• Prior experience mentoring product managers and/or business analysts
• Bachelor’s degree required; Master’s preferred in healthcare, business, informatics, or technology fields

Success Profile

The ideal candidate:

• Thinks strategically but executes pragmatically
• Balances user empathy with business acumen
• Operates with high accountability and low ego
• Can synthesize complexity into simple, compelling decisions
• Builds followership through clarity, consistency, and curiosity

Competency Expectations

Competency

Level

Product Strategy - Expert

EHR & Clinical Workflow Knowledge- Expert

Go-to-Market Planning- Senior

Mobile & Patient Engagement- Senior

Cross-functional Leadership - Expert

Presentation & Communication - Expert

Mentoring & Coaching - Senior

Agile/Lean Practices - Senior

Competitive & Market Awareness - Senior

Roadmap & Prioritization - Expert

Working Arrangements

• Remote, US - EST time
• Limited travel (30-40%) to client sites, conferences, or team working sessions
• 150-175k