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Field Force Effectiveness & Development Manager

Location.: Warsaw, Poland

Full time job

Our ambition is to become the most competitive company in the industry. Ensuring competitiveness of our commercial field force and excellence in execution of our medical field force is the foundation of the path to success. The role will work cross-functionally to shape and provide the quantitative and qualitative standards enabling competitive customer interactions to achieve our in-market targets He/she will also drive Field Force competency development. The key stakeholders for the role are National Sales Managers, Business Unit Leads and Brand Teams. He/she will also support the leadership team in providing insights and tools for data-driven decision making.

Essential duties and responsibilities:

• Territory and resource optimization: efficient territories division to enable balanced growth potential for commercial teams and optimal reach and frequency for commercial and medical field teams.
• Support NSMs in the optimal target allocation through models and scenario testing.
• Incentive compensation management: design, execution and calculation of bonus/incentives for customer-facing commercial teams.
• Performance Insight: setting field force KPIs to optimize customer engagement (capacity, coverage, frequency, and channel mix).
• Collect, analyze, and interpret data related to field force performance, including sales data and operational metrics.
• Leads implementation of local or EMEA field force effectiveness initiatives such as selling and coaching framework or key account management
• Lead field force competency development
• Provides analytics systems training for customer-facing roles to drive empowerment and foster bottom-up performance culture,
• Cooperates closely with respective EMEA networks and other MSM countries to shape sales effectiveness strategies.
• Project Management - oversee external vendors supporting FFE initiatives

Requirements (knowledge, education, skills):

• Bachelor’s degree or equivalent (Business, Statistics, Economics, Finance, Engineering, Applied Mathematics, and/or related field)
• Min 5-year experience in Pharma industry
• Competency in generating meaningful reports and insights from this data.
• Strategic mindset and analytical skills
• Project Management
• Strong leadership skills and ability to work in x-functional teams.
• Excellent presentation and influencing skills.
• Knowledge of modern analytical tools (SQL, PowerBi) as an additional asset
• Ability to work within a diverse workforce that is oriented around customer engagement.