Rebuild Program Coordinator

Tractor & Equipment Co. is looking for a Rebuild Program Coordinator based at our Billings, MT branch. This position will be responsible for creating and improving repair quoting processes for Caterpillar construction equipment.

Key responsibilities for the Rebuild Program Coordinator include but are not limited to:

• Initiate heavy equipment repair quotes for a wide range of Caterpillar construction equipment.
• Explore different levels of repair options utilizing multiple software resources and HGI Product Support teams. (Cat SOC, Service Link, PSQ)
• Develop, maintain, and analyze database of repair options/standard jobs.
• Recommend when adjustments are needed based on market and profitability.
• Collaborate with HGI Product Support Sales team as needed to discuss repair options and clarify repair needs.
• Work closely with Service Operations teams to improve and create new processes that integrate rebuild templates/standard jobs into service software (service link) to improve efficiency and customer satisfaction.
• Provide training as needed to Product Support team
• Occasional travel to HGI branch locations and out of territory for specialized training.

Experience & Qualifications:

• 5+ years technical and heavy equipment experience preferred.
• Must be proficient with Microsoft Office Suite.
• Strong Excel experience and Data Analysis skills.
• Knowledge of CAT SIS, DBS, Service Link, SOC, and CAT Inspection app preferred.
• Strong verbal and written communication skills
• Ability to communicate effectively with customers and employees.
• Strong organizational and time management skills.
• Must have a valid Driver’s License, High School diploma or equivalent.

Employee Benefits include:

• Medical, Dental, and Vision insurance
• Paid Vacation/Holidays and Sick Time
• 401k w/Company Match and Profit Sharing
• Company paid Life, AD& D and Long-Term Disability Insurance
• Employee Assistance Program
• Seniority Bonus
• Referral Bonus
• Safety shoe reimbursement
• Excellent Recognition Program
• Employee Discounts
• Career Growth Opportunities

Harnish Group Inc. is the Caterpillar Dealer in central and western Washington, central and eastern Montana, northwestern Wyoming, northwestern North Dakota and Alaska. Our Member Companies are N C Machinery Co., NC The Cat Rental Store, N C Power Systems Co., Tractor & Equipment Co., T& E The Cat Rental Store, T& E Power Systems, and SITECH Northwest Inc., representing Caterpillar, and other manufacturers. We are a family owned and managed company with 1, 200 employees. Our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.

Harnish Group Inc. and Member Companies are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)