Service Administrator

Posted: Thursday, 29 May 2025
Valid Thru: Saturday, 28 June 2025
Index Requested on: 05/29/2025 19:19:36
Indexed on: 05/29/2025 19:19:36

Location: Missoula, MT, 59801, US

Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME

Modern Machinery is hiring!

Description:

The Service Department Administrator works under the supervision of the Service Manager and is responsible for all service department office procedures and other tasks as assigned. Qualified applicants will possess a professional, confident presence with a focus on accuracy, attention to detail, prioritization of demands, timeliness and initiative.

The hourly pay range for this position is: $22.00 to $24.00. This is a non-exempt position and is eligible for overtime.

BENEFITS:
  • Medical, Dental, Vision, and Prescription Insurance
  • 401k/Roth Retirement Savings Plan with Company Match
  • Paid Time Off (Vacation, Sick, Holiday, and Bereavement)
  • Participation in Annual Incentive Plan (AIP)
  • Gym Membership Reimbursement Program
  • Family Scholarship Program
  • Employee Assistance Program
  • Company Paid Life Insurance
  • Company Paid Disability Benefits

Modern Machinery is an Equal Opportunity EmployerRequired Skills/Requirements:
  • Applicant must be reliable, punctual and flexible
  • Strong computer skills required
  • 10-key skills required
  • Exceptional customer service
  • Effective verbal and written communication skills
  • Must possess a strong work ethic
  • Strong organizational skills and detail oriented
  • Must have excellent time management skills
  • Ability to handle heavy workload

Education/Experience:
  • High School Diploma or equivalent
  • Minimum 3 years' experience in equipment or auto industry is helpful but not required
  • Mechanical knowledge or experience is helpful but not required
  • Strong computer knowledge and proficient in Microsoft Office products
  • Demonstrate Modern Machinery's core values and promote the mission and vision of the company
  • Follow all company policies, processes, procedures. Exercise safe work practices to contribute to the achievement of the company's safety goals
  • Maintain and track work orders; see the process through from open to close.
    • Open work orders
    • Enter work order stories and other relevant data as it relates to the service/repair
    • Draft work orders for review and manager approval
    • Close and invoice completed work orders
    • Obtain customer PO's when required
    • Mail finalized customer invoices
    • File completed work orders
  • Organize and submit the necessary documentation to the Warranty Department to ensure claims are filed within the designated time frame.
  • Key Technician's timecards daily.
    • Reconcile time on a weekly basis and submit completed report to the Payroll department bi-weekly
  • Key Technician's and other service department personnel's expenses.
  • Coordinate monthly shop safety and quarterly safety committee meetings.
    • Attend, transcribe and distribute minutes
  • Run and update weekly reports.
    • Open warranty work orders
    • Oldest 50 work orders
  • Maintain other Service Department records.
    • Annual service truck and crane inspections
    • Technician safety glasses and boot reimbursements
    • Technician tool inventories
  • Utilize MSDSonline to manage and maintain branch's safety data sheets.
    • E-binder maintenance, flash drive updates and new products
  • Effectively and professionally communicate with all Modern Machinery employees, customers and vendors.
  • Ability to work with limited supervision.
  • Perform other job-related duties as assigned by your manager.

  • The responsibilities described above are the general nature and levels of work performed but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Responsibilities, duties, and activities may change at any time with or without notice.

    Responsibilities:

    Please review the job description.

    Educational requirements:

    • high school

    Desired Skills:

    Please see the job description for required or recommended skills.

    Benefits:

    Please see the job description for benefits.

    Apply Now