Service Administrator
Posted:
Thursday, 29 May 2025
Valid Thru:
Saturday, 28 June 2025
Index Requested on:
05/29/2025 19:19:36
Indexed on:
05/29/2025 19:19:36
Location:
Missoula, MT, 59801, US
Industry:
Advertising and Public Relations
Occupational Category:
13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME
Modern Machinery is hiring!
Description:
The Service Department Administrator works under the supervision of the Service Manager and is responsible for all service department office procedures and other tasks as assigned. Qualified applicants will possess a professional, confident presence with a focus on accuracy, attention to detail, prioritization of demands, timeliness and initiative.
The hourly pay range for this position is: $22.00 to $24.00. This is a non-exempt position and is eligible for overtime. BENEFITS: - Medical, Dental, Vision, and Prescription Insurance
- 401k/Roth Retirement Savings Plan with Company Match
- Paid Time Off (Vacation, Sick, Holiday, and Bereavement)
- Participation in Annual Incentive Plan (AIP)
- Gym Membership Reimbursement Program
- Family Scholarship Program
- Employee Assistance Program
- Company Paid Life Insurance
- Company Paid Disability Benefits
Modern Machinery is an Equal Opportunity Employer
Required Skills/Requirements: - Applicant must be reliable, punctual and flexible
- Strong computer skills required
- 10-key skills required
- Exceptional customer service
- Effective verbal and written communication skills
- Must possess a strong work ethic
- Strong organizational skills and detail oriented
- Must have excellent time management skills
- Ability to handle heavy workload
Education/Experience: - High School Diploma or equivalent
- Minimum 3 years' experience in equipment or auto industry is helpful but not required
- Mechanical knowledge or experience is helpful but not required
- Strong computer knowledge and proficient in Microsoft Office products
- Demonstrate Modern Machinery's core values and promote the mission and vision of the company
- Follow all company policies, processes, procedures. Exercise safe work practices to contribute to the achievement of the company's safety goals
- Maintain and track work orders; see the process through from open to close.
- Open work orders
- Enter work order stories and other relevant data as it relates to the service/repair
- Draft work orders for review and manager approval
- Close and invoice completed work orders
- Obtain customer PO's when required
- Mail finalized customer invoices
- File completed work orders
Organize and submit the necessary documentation to the Warranty Department to ensure claims are filed within the designated time frame. Key Technician's timecards daily. - Reconcile time on a weekly basis and submit completed report to the Payroll department bi-weekly
Key Technician's and other service department personnel's expenses. Coordinate monthly shop safety and quarterly safety committee meetings. - Attend, transcribe and distribute minutes
Run and update weekly reports. - Open warranty work orders
- Oldest 50 work orders
Maintain other Service Department records. - Annual service truck and crane inspections
- Technician safety glasses and boot reimbursements
- Technician tool inventories
Utilize MSDSonline to manage and maintain branch's safety data sheets. - E-binder maintenance, flash drive updates and new products
Effectively and professionally communicate with all Modern Machinery employees, customers and vendors. Ability to work with limited supervision. Perform other job-related duties as assigned by your manager. The responsibilities described above are the general nature and levels of work performed but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Responsibilities, duties, and activities may change at any time with or without notice.
Responsibilities:
Please review the job description.
Educational requirements:
Desired Skills:
Please see the job description for required or recommended skills.
Benefits:
Please see the job description for benefits.
Apply Now