Job Purpose

Support to develop and administer warehouse and ground operations plans and processes to provide smooth operations for movement, storage and inventory control of materials, finished goods, tools and packaging and to meet cost, quality, customer and market-specific requirements in line with the business strategy and requirements, corporate guidelines and policies

Typical Business Titles

• Traffic & Distribution Analyst, Shipping & Distribution Officer

Differentiator

• Apply practical knowledge of job area typically obtained through advanced education and work experience
• Work independently with general supervision
• Problems faced are difficult but typically not complex

Key Tasks

• Support administration of warehouse and manual handling plans and processes for warehouse/ distribution facilities
• Receive, sort and process incoming/ outgoing materials/ cargo, parts, products, supplies and equipment according to defined schedules, established procedures and regulations
• Verify and endorse the accurate receipt and issue of cargo against relevant documents
• Load and unload materials on to or off pallets, trays, racks and shelves by hand and ensure cargo is stored in their allocated positions
• Load materials and cargo into vehicles/ truck/ container and uses hand tools to install strapping, bracing and padding
• Undertake cargo movement, complying with regulations and internal procedures and update shipment status accordingly
• Assist in stock counts and reconciliation of any stock discrepancy, monitoring of cycle and turnaround time of order processing
• Update inventory records including inventory records of customer stock, maintain inventory at defined maximum/ minimum levels and perform stock audits to ensure integrity and security of stock
• Update information in computerized systems such as logs, packing lists, pick tickets, invoices, inventories, transfer/ delivery tickets, orders/ receipts, etc. and generate delivery/ shipping documents
• Ensure supply of raw materials and components to production areas, record the entry of finished products to the corresponding warehouse and prepare required reports
• Guide and perform the physical handling of cargo, accurate implementation of all receiving and order processing operations, picking and bulking operations and ensure that cargo is packed according to request
• Identify and resolve recurring issues and suggest modifications related to warehouse and manual handling work methods focusing on promoting efficiency, faster service and lower costs
• May provide functional guidance, advice or training to less experienced positions
• Manage and execute warehouse/distribution center activities related to movement, tools, and packaging (e.g. pickers and packers)
• Pack items for shipment according to specifications
• Receive or inspect goods, scan and verify items against the shipment record
• Manage transshipment and sorting activities (e.g. within sorting centers)
• Operate gas or electric powered forklift truck to move, stack, load or unload materials, parts and goods
• Consolidate shipments

Stakeholders

• May influence others within the job area through explanation of facts, policies and practices
• Support and interact primarily with colleagues of own function
• Build relationships and understand customer and key stakeholders interests and concerns
• Address task-related issues appropriately to maintain work relationships

Management Responsibility