Claims Representative

Cartwright Companies is a third-generation family-owned business located in the Kansas City-area suburb of Grandview, MO. The Cartwright family began providing moving services in 1934 with a determination to provide quality service with integrity. Today, 89 years later, the Cartwright Companies and its subsidiaries are leading suppliers of global mobility, relocation, and moving services to the United States military, federal agencies, and private companies. Our longevity is due in large part to our commitment to hire, train, and retain the best employees. We continually search for career-minded, team-oriented individuals who thrive in a fast-paced, family-friendly environment. Cartwrights flexible schedules, competitive pay, excellent benefits offerings, robust wellness/wellbeing program, and employee-appreciation events testify to our belief that our employees are indeed our greatest asset. Job Summary The Claims Assistant is responsible for processing incoming claims from DPS and MyPCS move, ensuring proper setup in the appropriate ERP, and then assigning new claims to the adjusters based on standing management direction. Essential Duties and Responsibilities Receives settlement and vendor paymentsEnsures all settlement documents are in good orderRecords payments and prepares for mailingHelps management by reviewing claim notes on open/closed claims to ensure follow-ups are being pursued; communicates to adjusters as neededMonitors and manages the shared claims email boxMaintains a high level of professionalism and confidentialityDemonstrates and live out positive, respectful and engaged behavior toward coworkers, customers, vendors and our Company on a daily basisKeeps accurate records of time worked and submits timesheets at appropriate timesAdheres to all Company safety rules, operating and maintenance instructions, and procedure manualsWorks scheduled shifts with predictable and reliable attendance, adhering to department scheduleWorks weekends and evenings, including more than 8 hours a day when the needs of the business demandPerforms various special projects and other duties as assigned