Branch Manager VI

GENERAL DESCRIPTION Branch Managers are middle management staff for the district and establish the environment for patrons and staff in terms of professionalism and customer service. The Branch Manager VI is responsible for modeling excellent customer service to all staff and patrons as well as implementing the policies and procedures of Trails Regional Library. The primary assignment is to manage the branch staff and facility and to plan and promote library services. Understands, accepts, and actively promotes the mission, values, and goals of Trails Regional Library. HOURS OF WORK The Branch Manager is a full-time, exempt position working a minimum of 40 hours per week which may include evening hours and Saturdays. REQUIREMENTS Education and Experience MLS from an ALA accredited school3 years supervisory experience Preferred: 3 years of public library experience Knowledge, Skills, and Abilities Knowledge of Intellectual Freedom principles and ability to keep up-to-date on library issuesPossess strong leadership and supervisory skillsAbility to work in collaboration with other managers and administrationAbility to plan, schedule, and assign appropriate workloads to staffGood organizational skills and sound judgementAbility to modify workflows depending on daily demands, obligations, and tasksDemonstrated excellence in customer servicesAbility to adapt to changing deadlines, workflows, and tasks assigned while maintaining a polite, professional, and collaborative demeanorAdvanced verbal, written, and discreet communication with management, coworkers, and the public in a clear, timely, and proactive mannerAbility to provide clear expectations and direction, to manage competing priorities, to evaluate quality of work, and provide feedback and accountabilityAbility to develop and manage branch budget with help from administrationIntermediate ability with spreadsheets, word-processing software, Internet browsers, and email programsDemonstrated ability to quickly learn other library applications softwareAbility to work professionally with difficult peoplePromote the branch by speaking to groups and participating in local community organizationsAbility to work without direct supervision Physical Requirements Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential physical requirements of this position. 1. Lift and set up tables and chairs. 2. Operate computers, printers and copy machines. 3. Place items on shelves at ground level and up to 7 feet above ground level. 4. Tolerate dust and mold encountered by working with books and other library materials or in library buildings. 5. Communicate with patrons and staff in person and on the telephone in English. 6. Spend up to 4 hours without sitting. 7. Travel to meetings and mandatory training sessions. 8. Keep building and grounds free of snow, ice or debris when necessary. 9. Vision which permits the employee to produce and review a wide variety of library materials, written reports and related materials in both electronic and printed form. ESSENTIAL DUTIES In addition to other duties as assigned, the Branch Manager VI has these specific responsibilities: Assist with the interviewing process of new branch employees.Train and supervise branch staff in daily routines. Schedule employees to staff all hours the branch is open. Provide performance evaluations and counseling with documentation as needed. Handle employee concerns and employment issues along with the administrative supervisor with documentation as needed.Handle patron concerns with tact and diplomacy, making reports and referrals as necessary to the administrative supervisor. Prepare reports using computer software. Consult with Administrative Staff regarding programming for children, teens and adults on the branch level; supervise and assist in executing such programming. Consult with Administrative Staff regarding maintenance of the branch and equipment. Consult with Administrative Staff regarding collection development to meet patron needs and requests. Maintain a thorough knowledge of library policies and procedures and ensure compliance by staff and patrons. Attend in-service meetings, Managers meetings, and workshops as requested by the administrative supervisor. Prepare weekly deposits.Able to fill-in for any position in the library as needed. COMPENSATION AND BENEFITS 1. Salary Track: H Benefits: This position will receive the following paid benefits as detailed in the librarys Personnel Policies: holidays, Paid Time Off, insurance (health, short- and long-term disability), and retirement. The library offers optional dependent health insurance, vision, dental, life insurance and AFLAC plans at the employee's cost.