We are looking for a dedicated and detail-oriented Quality Assurance Engineer to join our team in Columbia, MO. As a Quality Assurance Engineer, you will identify non-quality factors continuously, conduct in-depth analyses, and monitor quality improvement plans. You will implement preventive solutions and solve quality manufacturing issues affecting customers quickly and effectively.

What will you do?

• Quality Program Management: Lead relevant quality programs and methods such as 8D, Lean Six Sigma, Quality Fundamentals, Digital Quality, and customer interaction to ensure continuous improvement.
• Issue Management: Manage critical issues escalated by customers or line of business. Utilize problem-solving tools such as 8D, Kaizen, and Six Sigma to understand root causes, implement corrective and preventive actions, and drive continuous improvement.
• Process Improvement: Lead review, development, and implementation of Quality Fundamentals, PFMEA, process control plans, and poka-yoke & Jidoka opportunities.
• Quality Manufacturing: Lead continuous process improvement impacting customer returns, scrap, and first-time throughput.
• Customer Interface: Interface with external customers to understand their expectations and concerns regarding product issues. Responsible for investigations, customer follow-up, and ultimate customer satisfaction.
• Cross-Functional Collaboration: Work closely with Technical Antennas, manufacturing personnel, and external corporate engineering, quality, and supplier quality resources.
• Product and Supplier Support: Support new product introductions and supplier development activities relating to components.
• Network: Benchmark with other entities to align and deploy projects utilizing digital technology in process robustness.
• Process Management: Ensure quality items are included in the equipment, tool, and process qualification plans.

Main Activities:

• Ensure the Process Control Plan is applied.
• Lead continuous improvement on production lines.
• Lead root cause analysis of quality issues and problem-solving.
• Create and maintain quality control documentation.
• Lead Process Audits and Process Failure Mode & Effect Analysis (FMEA).
• Provide inputs and challenge quality for new products or product evolution.
• Manage derogations and be the local expert of assembled products.
• Manage teams according to SPS/SIM rules and cycle events of the plan.

Key Systems? Working knowledge of Microsoft Office Suite, Quality improvement tools, techniques & models, and Statistical quality techniques and analysis.

Who will you report to? Customer Satisfaction & Quality Manager.

What qualifications will make you successful for this role?

• Bachelor of Science in Engineering (Mechanical, Industrial preferred) is required. Master's degree preferred.
• Minimum experience of 6 months within manufacturing Quality, Manufacturing Engineering, or equivalent.
• Certified 8D competent level or equivalent certification for problem-solving methodology.
• Certified PFMEA expert level preferred or equivalent certification for improving process robustness.
• Strong understanding of lean tools like VSM (Value Stream Mapping), 5S, Spaghetti Diagram, process flow diagrams, Kaizen, Six Sigma methodology for Green Belt or Black Belt projects, and achieve cost savings.
• Experience in SAP to understand BOM (Bill of Material), routings, Production versions.
• Experience integrating controls using Vision Systems and DC drivers for RPN reduction projects.
• Ability to understand/interpret engineering drawings to resolve supplier quality issues.
• ISO led auditor certification preferred.
• Experience interacting with customers.

Key Competences? Communicate Effectively, Continuous Improvement, Focus on Customer, Issue Resolution, Quality Manufacturing/Logistics, Influence and Convince, Customer Experience Performance, Customer Quality Analytics.

We know skills and competencies show up in many ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position.

What's in it for me? Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave, 401(k)+ match, and more.

You must submit an online application to be considered for any position with us. This position will be posted until filled. Let us learn about you! Apply today.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.