Responsibilities:

Responsible for all sales activities in store within Hermès standards of image and services worldwide

Deliver quality and consistency of service including identifying customers' needs, developing client relationships, sale, and delivering post-sale services

Achieving sales target and maintaining a high level of customer service, product knowledge and basic operational procedures

Build and maintain long-term relationship with customers by providing excellent customer experience

Assist with inventory and special projects as needed

Other duties as assigned

Requirements:

Minimum 3 years relevant retail management or operation experience in luxury brands, high-end fashion, jewelry and watch retailing industry or in similar capacity

Strong motivation towards becoming a Hermes Ambassador and providing excellent customer service

Strong commitment towards teamwork

Energetic, passionate and positive working attitude

Excellent in presentation, interpersonal and communication skills

Good command of Cantonese, English and Mandarin"Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde. Animé par un esprit d'entreprendre continu et une exigence constante, Hermès cultive la liberté et l'autonomie de chacun grâce à un management responsable. L'entreprise perpétue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d'exception. Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde."