Parts Manager

Bobcat is looking for a talented Parts Manager to assign and direct all work performed within the department. The successful candidate will have a hands-on approach and will be committed to implementing strategies that increase the productivity of the parts department and elevating the customer experience.

Parts Manager

Monday - Friday (No weekends)

Essential Job Functions:

• Maintains effective Parts Department processes to ensure internal and external customer satisfaction.

• Responsible for all daily duties of the department, stock orders, recording transition on sales, cleanliness, staffing, and stocking.

• Train and develop Parts Department Employees.

• Provide superior customer service, in person, and over the phone.

• Awareness of customer base and unique applications.

• Conducts a quarterly physical inventory of all parts and related inventories.

• Analyze and resolve discrepancies between computer inventory and actual parts on hand.

• Coordinate with Sales, Service and Rental departments to ensure customer satisfaction.

• Maintains a positive attitude and builds teamwork with their employees.

Job Requirements:

• Minimum of three years’ successful management experience, within the construction industry preferred.

• Sufficient knowledge of modern management techniques and best practices.

• Excellent organizational skills.

• Results driven and customer focused.

• High school diploma or equivalent.

Job Type: Full-time

Work Environment/Physical Demands:

• Many working hours are spent sitting down and working on a computer but managing by walking around is a must.

• Time will also be spent with the Service Advisors discussing technicians’ times and quotes.

• Some areas of the workplace may be hazardous and/or dirty; proper safety protective gear should be worn as needed.

• Answering the phone and speaking with customers and employees.

• The noise level in the work environment is usually moderate but is right off the shop floor so can occasionally be loud.

Benefits:

• Health, Dental, Vision, Life & Disability Policies

• Employee Discounts

• 401K Plan with Company Match

• Flexible Spending Account

• Paid Holidays & Vacation

• Training & Advancement Opportunities

Pre-Employment drug screens, background screening & proof of employment eligibility (E-Verify) are required for any position offered.