Vice President, Support Services

Posted: Tuesday, 10 February 2026
Valid Thru: Thursday, 12 March 2026
Index Requested on: 02/10/2026 08:14:14
Indexed on: 02/10/2026 08:14:14

Location: St. Louis, MO, 63101, US

Industry: Advertising and Public Relations
Occupational Category: 43-6011.00 - Office and Administrative Support
Type of Employment: FULL_TIME

Federal Reserve Bank (FRB) is hiring!

Description:

Company

Federal Reserve Bank of St. Louis

The Federal Reserve Bank of St. Louis has a Vice President (VP), Support Services position available in St. Louis, MO. This position has overall responsibility for ensuring organization-wide consistent standards of building maintenance operations, managing preventive maintenance, overseeing construction projects and providing executive oversight for event/meeting support, fleet management, food services and accompanied support functions. You will report to the Senior Vice President. You will work onsite at the St. Louis office.

Responsibilities

  • Create vision and strategy for your areas of responsibility with a focus on ensuring a modern and customer-focused organization. Develop corresponding departmental, team and individual goals and objectives to support vision and strategy.

  • Provide executive oversight for Facilities Management and Workplace Services (approximately 65 people).

    • Facilities Management includes facility project management, construction services, space management, building engineering, maintenance, painting and lease management (multiple locations) for over 1M square feet of office space.

    • Workplace Services includes meeting and event planning, conference center operations, print shop, fleet management and food services.

    • Additional team that includes employee parking, vendor screening, fingerprinting and general analytical support.

  • Create and manage the Department's operating and capital budget.

  • Communicate collaboratively with all levels within the Bank and the Federal Reserve System.

  • Develop, communicate and manage strategic and long-range facilities plan, including a detailed succession plan for all main roles.

  • Implement and analyze metrics to measure productivity, effectiveness and customer satisfaction, while initiating responsive actions to the metrics.

  • Works closely with Technology and Law Enforcement to maintain a safe and secure environment for all employees and visitors.

  • Research technology, best practices and regulations to update and improve systems and processes.

  • Oversee analytical support to areas such as Cash, Law Enforcement and SASTeC.

  • Active participation in Bank/System-level workgroups and task forces.

  • Perform other duties as assigned.

Qualifications

  • Bachelor's degree in business or related field

  • 10+ years of progressive leadership, including 5+ years of executive leadership

  • Set positive leadership tone through gaining respect of staff, peers and partners

  • Coach staff to increase performance while increasing/maintaining employee engagement

  • Deal with and resolve conflict professionally

  • Strong verbal and written communication skills with all levels of the organization: staff, management, executive, board of directors

  • Attract and hire top talent, engage with staff and focus on personal and team development

  • Strong organizational political savviness to maneuver comfortably through complex policies, processes and people situations

  • Proficient in the use of PCs, E-mail, MS Word, Excel and able to learn other computer-based applications required to lead facilities operations (i.e., square footage software)

  • 15% domestic travel

Total Rewards

Bring your passion and expertise, and we'll provide the opportunities to challenge you and propel your growth—along with multiple benefits and perks that support your health, wealth, and life.

In addition to competitive compensation, we offer a comprehensive benefits package all brought together in a flexible work environment where you can find balance:

  • Medical (4 options), Prescription, Dental (3 options), and Vision Insurance with no waiting period

  • 401k/Thrift Plan with generous employer match

  • Employer-funded Pension Plan

  • Paid Vacation/Sick Time & Holidays

  • Flexible Spending Accounts and Healthcare Spending Accounts

  • Life Insurance and Long-Term Disability Insurance

  • Tuition Reimbursement (undergraduate and graduate)

  • Parental Leave

  • Free onsite 24/7 Fitness Center including training classes, and locker room / shower facilities

  • Onsite Cafeteria & Coffee Shop

  • Additional Convenience Benefits, Discounts and More…

At the Federal Reserve Bank of St. Louis, we are committed to a strong and resilient economy for all. We prioritize inclusion and strive to be a workplace where all employees can thrive. Learn more about Bank's culture.

The Federal Reserve Bank of St Louis is an Equal Opportunity Employer. #LI-Onsite

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Work Shift

First (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https: //rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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