Join Our Team as a Senior Producer Contract Specialist! Are you ready to lead and optimize producer contracting processes in a dynamic health insurance environment? We're seeking a detail-oriented professional with strong communication and leadership skills to handle complex producer agreements, mentor team members, and drive process improvements. In this hybrid role, you'll collaborate across departments, ensure compliance, and spearhead strategic initiatives that enhance data integrity and workflow efficiency. If you have a passion for problem-solving, regulatory expertise, and thrive in a fast-paced setting, this is your opportunity to make an impact. Apply today and help shape the future of producer contracting!

Position Summary

The primary responsibility of the Senior Producer Contract Specialist is the onboarding of new producers and the ongoing update and maintenance of producer contract records. This role works closely with producers in the health insurance markets we serve and with a variety of internal teams including sales, account management, finance, and compliance. Accuracy, timeliness, and excellent written and verbal communication skills are critical.

The Senior Producer Contract Specialist serves as a subject matter expert for other Producer Contract Specialists and as a point of contact for external parties, particularly for complex situations, such as insurance agency consolidations and/or mergers and acquisitions. The Senior Specialist is responsible for optimizing contract/appointment workflows, training and mentoring other staff members, and identifying and driving improvements in processes and producer data management. A high level of professionalism, problem solving, strategic thinking, and leadership is essential.

Essential Functions and Job Responsibilities

· Effectively communicate with existing and prospective producers regarding contract and appointment related matters.

· Oversee and ensure timely processing of producer contracts and appointments, including terminations and transitions.

· Collaborate with compliance and legal teams to ensure adherence to licensing and appointment regulations.

· Serve as the initial point of contact for complex producer contracting and appointment matters, including escalations, mergers, acquisitions, and legal inquiries.

· Conduct internal audits of producer contract records.

· Ensure readiness for and participate in external audits, as requested.

· Mentor and train Producer Contract Specialists.

· Lead the development and implementation of best practices for producer onboarding and contract lifecycle management such as:

o Initiating cross-functional collaboration as needed to improve internal processes

o Identify and initiate efforts to improve producer reporting and analytics

o Enhance and ensure producer data integrity across systems

o Lead the implementation of key software improvements and/or implementation of new software solutions, as directed

· Represent the department in strategic meetings and on special projects, as assigned.

Qualifications

• Bachelor's degree required.

• Minimum 5 years of experience in contracting, preferably in insurance, managed care, or healthcare.

• Experience in contract analysis and implementation.

• Strong understanding of insurance licensing procedures and regulatory compliance.

• Advanced proficiency in Microsoft Office, contract management software, and CRM required.

• Proven leadership, mentoring, and project management skills.

• Exceptional verbal and written communication skills with the ability to influence and collaborate across departments.

• Strong analytical and problem-solving abilities with a strategic mindset.

• High level of confidentiality, professionalism, and ethical standards.

• Ability to manage multiple priorities and lead initiatives independently.

• Demonstrated commitment to the company’s core values of integrity, adaptability, service- focused, accountability, curiosity, and community.

Environment

This position currently functions as a hybrid role working from both home and in-office environments. Any home office setting must be conducive to all guidelines outlined by the organization. This role is required to regularly attend in-person meetings, the frequency of which is determined by management based on departmental or organizational needs.

Work Conditions

General office working conditions which may require sitting for extended periods of time.

Physical and Other Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific vision abilities require the ability to focus distant and near objects clearly. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is frequently required to use hands and arms to handle, feel and reach as well as operate a personal computer.

Disclaimer

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required. The organization reserves the right to modify this job description at any time; including assigning or reassigning job duties or eliminating this position at any time.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.