Medical Scheduler - Podiatry Clinic

Columbia Orthopaedic Group Every appointment is the start of a patient's care journey.If you enjoy keeping schedules organized, solving logistical challenges, and helping patients navigate their care with confidence, this role offers the opportunity to make an impact every day. Why This Role Is Different The Medical Scheduler is more than someone who fills appointment slots. This role serves as a key connection between patients, providers, and clinical teams, helping ensure patients receive timely access to care while supporting an efficient clinic schedule. Success in this role requires strong communication, organization, and the ability to balance multiple priorities in a fast-paced healthcare environment. About the Role The Medical Scheduler coordinates patient appointments, procedures, and follow-up visits while maintaining accurate scheduling and patient information. Working closely with providers and clinic staff, this role helps optimize clinic flow and creates a seamless scheduling experience for patients. Your work directly supports patient access to care while helping the clinic operate efficiently each day. What You Will Do Schedule, reschedule, and coordinate patient appointments, procedures, and follow-up visitsVerify and update patient demographic and insurance information within the electronic medical record (EMR)Communicate with patients regarding appointment confirmations, scheduling changes, and preparation instructionsCoordinate provider schedules and collaborate with clinical teams to support efficient clinic operationsRespond to patient inquiries while maintaining accurate scheduling documentation and resolving scheduling conflictsMaintain patient confidentiality and comply with HIPAA and organizational standards Who Thrives in This Role You enjoy organizing schedules and keeping multiple priorities on trackYou communicate professionally and confidently with patients and coworkersYou are detail-oriented and committed to providing excellent customer serviceYou thrive in a fast-paced environment where teamwork and flexibility are essential