Shipping and Receiving Supervisor

Shift/Hours: Monday Friday 7a 3: 30p Department: Production Reports To: Operations Manager Employment Type: Full-Time Position summary The Shipping and Receiving Supervisor leads the day-to-day work of the shipping and receiving area. This person makes sure finished goods and materials are received, stored, picked, audited and shipped accurately and on time, for both dealer and web orders, while keeping ATF compliance at the highest level. The supervisor works on the floor with the team, assigns work, trains staff and tracks productivity against the production schedule. The role partners with Sales, Manufacturing, Supply Chain, Scheduling, Customer Service and Accounting to resolve issues and keep customers satisfied. Key responsibilities Team leadership Supervise shipping and receiving clerks; assign daily work and set priorities to meet the production scheduleTrain new hires on shipping and receiving processes, systems and safety proceduresMonitor team productivity and accuracy; coach staff to meet goals and quotasBuild a culture of urgency, accuracy, compliance and teamworkMake sure the team has the training, tools and resources it needs; raise needs to the Production Manager Shipping Oversee picking, packing, auditing and shipping of dealer and web ordersChoose shipping methods using knowledge of routes, rates and carrier services; arrange pickups and deliveries with UPS, FedEx, USPS and freight carriersPack, seal, label and affix postage as needed, using hand tools, power tools and postage metersWork with Accounting on billing for expedited shipping or special pricing Receiving and inventory Coordinate with supply departments on upcoming finished goods and inbound materialsReceive, inspect, count and verify incoming shipments against purchase orders and packing listsReport and resolve damages, shortages and nonconformance with vendors and carriersReview stock levels to balance customer demand and inventory turns; replenish planned inventory through SAPManage bin replenishment for web and commercial locations, including accuracy and turnsRequisition and store shipping materials and supplies Systems, compliance and safety Use SAP and RESOLV to process orders and receipts, making sure required information is entered and sharedFollow ATF compliance steps and all departmental policies, procedures and quality objectivesKeep the area safe, clean and organized; lead housekeeping and safety in the departmentComplete production, receiving and audit paperwork and reportsWork with Customer Service to resolve customer complaintsPerform other job-related duties as assigned Qualifications Required High school diploma or GED5+ years of shipping, receiving or warehouse experience, including at least 6 months in a lead or supervisory roleWorking knowledge of SAP or a similar ERP system and MS OfficeExperience working with carriers such as UPS, FedEx and USPSAbility to read, sort, count and verify numbers; good math and data entry skillsStrong organization, problem-solving and communication skills, both verbal and writtenAbility to read and follow safety rules, operating instructions and procedure manualsDetail-oriented, goal-driven and able to work in a fast-paced environment Preferred Experience in a high-volume retail or distribution center environmentExperience with RESOLV or a similar warehouse or compliance systemKnowledge of ATF regulations and firearms industry complianceForklift certificationFlexible schedule, including evenings and weekends as needed Working conditions Environment Climate-controlled manufacturing environment with exposure to noise, coolant, metal chips and dustShifts may be 8, 10 or 12 hoursEvenings, weekends or overtime as production requires Physical demands Work is primarily standing (90% or more of the shift), except for lunch and break periodsFrequent standing, sitting, walking, stooping, squatting and stair climbingReach with hands and arms, bend and kneel for at least 50% of the shiftFrequently lift and move tooling, parts containers and materials up to 40 lbs; occasionally move heavier items with help or equipmentRegularly perform repetitive tasks, including repetitive wrist, hand, elbow, shoulder and ankle motionsStrong fine motor skills; able to grip, reach, pull, turn and use tools to torque fixtures on machinery or when assembling, machining or testing partsVision requirements may include close, distance and peripheral vision, depth perception and the ability to read fine print Safety and PPE Wear required personal protective equipment (PPE), including safety eyewear, hearing protection and safety footwearAdditional PPE may be required when working in or around your assigned department or in other departments Employment Successful completion of the 90-day probationary period Must pass a background check (not prohibited from owning or possessing firearms). Competitive compensation and benefits package. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. CMMG provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.