OVERVIEW :

The Senior Director of Evernorth Health Systems Services Technology is responsible for overseeing all aspects of software technology delivery and product & planning for our Coverage Review and Population Health technology organizations. The position plays a crucial role in optimizing resources, developing team members, and collaborating closely with business leaders by attending their staff meetings. Additionally, it involves increasing the knowledge base and identifying and maximizing synergistic opportunities across PBS, CRD & PHO.

The CRD/PHO Technology Senior Director will be an innovator, problem-solver within an evolving technology organization and have the ability to lead the team in an exciting and challenging area where we expect large growth within our growing CIGNA and EVERNORTH footprint.

This opportunity will allow for the candidate to be able to think strategically, work cross functionally with all teams across the enterprise and provide the ability to influence and drive change within our overall organization. The leader will be set both short-term and long-term vision while collaborating with multiple technology, operational, security, audit, and business development partners.

RESPONSIBILITIES:

• Cultivate, engage and empower engineering teams that are aligned around the core business and technology strategies for the CRD & PHO organization; Conveys business and technical strategic vision for the team.
• Ensure holistic ownership and accountability for technology products and delivery, including Complete end-to-end knowledge of product ecosystem, business transactions, system flow, architecture, upstream and downstream dependencies and automation capabilities & opportunities.
• Define staffing strategy for the product domain including budget planning; executing performance reviews and development plans for staff; recognizing technical and leadership development opportunities and addressing them through mentoring and other mechanisms.
• Establish a team in the Hyderabad Innovation Center and/or Ireland to reduce dependencies on external vendors and to foster innovation to service the CRD & PHO Business.
• Influence business partners at all levels of the organization to align future state business and technical road maps. Collaborate with operations, sales, finance and all other business unit leaders.
• Ensure future destination state architecture and road maps are complete, consistent and feasible; Define business cases and influencing support for large, transformative technology investments.
• Complete understanding of total cost of ownership; Must meet budget and partner with finance.
• Develop relationships and negotiates with vendors providing software engineering, development and related services to the Company.
• Deliver through team; using delegation effectively to ensure all domain obligations are met and serve as an engineering technical champion to drive technical decisions.

• Collaborate cross-functionally within the larger technology organization, strengthening connections and aligning processes and expectations to more strongly connect CRD & PHO team with the enterprise technology organization.
• Apply knowledge of business and the marketplace to advance the organization's goals.
• Develop strong matrix relationships with business partners, architects, engineering teams, product managers and quality engineering to operate efficiently and strategically in delivery of world-class solutions that are performance, scalable, reliable, resilient and secure.
• Ensure applications are designed and constructed using solid engineering patterns to achieve destination state vision, with an emphasis on resiliency.
• Encourage innovation and diversity of thought to solve complex business problems; Proactively seek automation opportunities and introduce AI solutions
• Remove impediments to achieve quality standards, project deadlines and business objectives.
• Advocate for emerging software engineering, EN portfolio management practices, and agile best practices and methodologies.

REQUIRED SKILLS:

• Bachelor of Science in Engineering or related field.
• Healthcare domain knowledge.
• 12-14 relevant year of working experience, including people management, in the pharmacy or distribution industry highly preferred.
• Excellent written and verbal communication skills.
• Solid analytical skills, highly organized, self-motivated and a quick learner.
• Flexible and willing to accept change in priorities as necessary
• Advanced problem solving and analytical skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions.
• Demonstrated ability to lead a work group or major project team.
• Hands-on and results-oriented, with the ability to balance multiple projects and multiple sites simultaneously.
• Demonstrated ability to adapt to changing processes, responsibilities, and work environments and make independent decisions quickly.
• Well-developed communication (written, verbal, presentation) skills and ability to work effectively with all levels of employees/clients.
• Effective motivator and self-starter.
• Demonstrated ability to meet multiple deadlines, at multiple sites, while managing a heavy workload.
• Lead teams in ambiguous situations to find the best solution to problems while gaining corporate consensus to the solution.
• Excellent planning and organizational skills.
• Demonstrated abilities as a high performer.
• Must be able to work flexible schedule.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.