Energy Assistance Program Specialist

The Energy Assistance Program (EAP) Specialists process energy assistance applications, provide support to participants, and ensure accurate data entry in a fast-paced environment. You'll assist with document submission, conduct outreach, and refer participants to relevant programs. The role also requires adherence to EAP guidelines, ongoing training, and a commitment to helping low-income families and individuals in the community. (Full Position Description will be shared with applicants selected for in-person interviews; to request full description, call 507-316-0610.) EAP is a seasonal program with applications processed from approximately September through May each year. Various factors will affect the actual end date, but position is expected to last no more than 6 months. Successful EAP Specialists may be asked to return for the following EAP season. This temporary full-time position (40 hours per week) is Monday-Friday, 8am-4pm. Starting pay is $19.00 per hour. Required Qualifications: High school diploma or equivalentTwo years of work experience using a computer, performing data entry, and providing customer serviceAbility to pass a required background study, as defined by the positionProficient in Microsoft Office programs (Word, Excel, Outlook) and AdobeStrong organizational skills, including the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environmentAbility to solve problems, identify new solutions, apply critical thinking and adapt to changing priorities, all while working in a fast-paced environment Extensive organizational and administrative skills, attention to details, and an ability to handle multiple tasksSelf-motivated and confident, with ability to work both independently and as part of a teamStrong communication skills, both verbal and written Preferred Qualifications: Fluency in one or more languages other than English, especially Spanish or SomaliExperience with Laserfiche, or demonstrated ability to quickly learn new software About Three Rivers Community Action Join Three Rivers Community Action, a dynamic nonprofit organization established in 1966 by dedicated local citizens. Committed to enhancing lives across our service area, Three Rivers collaborates with community partners to provide warmth, transportation, food, housing, advocacy and education to individuals and families. At Three Rivers, we seek collaborative solutions, lead with integrity, embrace diversity, inspire mutual trust, listen to community needs, respect the people we work with, and promote equity, empowerment and self-sufficiency. We advocate ardently for our program participants at local, state, and federal levels, leveraging our extensive network of human service agencies to provide comprehensive support. Through these partnerships, we optimize resources to better serve families and communities, catalyzing meaningful change and fostering inclusivity. We realize dreams of homeownership for people such as single parents, individuals with disabilities, and families. We enable seniors to age in place with vital services like home-delivered meals, transportation, and energy assistance. Through initiatives like Head Start, we ensure children are equipped for school success while supporting their families holistically. At every stage of life, Three Rivers strives to empower and uplift those we serve. Join us in making a difference, one life at a time. Watch this 2-minutevideothat provides a snapshot of our programs, values, and a participant story that reflects the heart of what we do. About the Benefits Enjoy a comprehensive benefits package tailored to support your well-being and enrich your life: Competitive wages with opportunities for advancementImmediate eligibility for investment in our 403(b), with a generous automatic match (after 1 year of employment), aiding in building a stable financial futureAccess to our robust Employee Assistance Program, providing assistance and resources for both personal and professional challengesTraining and professional development opportunities aimed at enhancing your skills and fostering career growthA supportive work environment that values lived experience, respects personal representation, teamwork, and recognizes individual contributions. Experience these outstanding benefits, among others, as we actively support your development, well-being, and success. Equal Opportunity Commitment We are committed to fostering an inclusive workplace that values lived experience. We strongly encourage individuals from under-represented populations and those with relevant lived experiences to apply. We value diverse perspectives and backgrounds. Your unique experiences and perspectives are an asset to our team, and we welcome your application. Three Rivers is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, disability, age, or veteran status. If you require assistance or accommodation during the application process due to a disability, please contactHuman Resources atjobs@threeriverscap.orgor 507-316-0610. Online application preferred: www.threeriverscap.org/careers. However, a paper application form may be requested by calling 507-316-0610. Three Rivers is an Equal Employment Opportunity / Affirmative Action Employer