• Provide professional and timely customer service to variety of clients and their employees in multiple time zones.
• Process new hire paperwork with great attention to detail and to ensure compliance.
• Complete, maintain, and submit monthly reporting requirements in various programs.
• Work closely with payroll and program departments for employee enrollment.
• Maintain multi-department workflows within the electronic storage platform, M-Files.
• Conduct accurate employment verification when received.
• Assist in quarterly and/or yearly audits of employee enrollment paperwork.
• Track employee certification requirements specific to each program.
• Support the overall operations of the Human Resources Department.

• College degree is preferred
• Exceptional communication (verbal and written skills)
• Intermediate Microsoft skills, including Excel
• Outstanding customer service standards and problem-solving abilities
• Ability to manage multiple projects simultaneously

Required Qualifications:

• Successful clearance of Department of Human Services background check
• Successful clearance of Motor Vehicle Background Check and acceptable driving record per Company Policy